Users Guide

New Features and Functionality v8.3.2

● Dell Data Protection | Encryption Personal Edition, External Media Edition, and Advanced Authentication clients now support

Windows 8.1 Update 1.

● This release of adds support for the following platforms when using the DDP | Hardware Crypto Accelerator:

○ Dell Precision M4800

○ Dell Precision M6800

○ Dell Precision T1700

○ Dell OptiPlex 7010

○ Dell OptiPlex XE2

○ Dell OptiPlex 9020 AIO

○ Dell OptiPlex 9020

Resolved Technical Advisories v8.3.2

All Products

● Occasional failures when running the master installer have been resolved. The Wizard was interrupted message no longer

displays. [28491]

Encryption

● A new user is no longer presented a logon screen for a different user when logging on to the PBA for the first time with

dual-factor authentication configured for Password + Fingerprints. [28886]

Advanced Authentication

● Fingerprint credentials are now retained when upgrading from v8.2.1 or earlier. [28457, 28766]

● Upgrade failures related to a USH fingerprint sensor configuration file error have been resolved. [28845]

● Attended enrollment is no longer needed when the Authentication Policy is set to Fingerprints + Contactless Smart Cards.

[28873]

Technical Advisories v8.3.2

Encryption

● Local options to manage the secondary drive are unavailable in the Dell Data Protection | Encryption console until after a

policy change on that drive is applied and the computer is re-booted. [29046]

● USB external media provisioned with Dell Data Protection | External Media Edition cannot be accessed and the message All

encryption key material has been deleted is displayed to the user.

This condition occurs when external media provisioned by Dell Data Protection | Encryption for Mac is accessed on Windows

computers running Dell Data Protection | Encryption for Windows. To recover from this condition, follow the instructions

below. [29055]

Instructions

1. Insert the external media into a computer without Dell Data Protection | Encryption installed (a clean computer, WinPE

image, Windows boot disc, etc.).

2. Manually delete the hidden _Encryption_Data_Do_Not_Delete_ folder. If running this from a command prompt you may

need to remove the hidden attributes first (i.e. attrib -r -h -s _Encryption_Data_Do_Not_Delete_).

3. Manually delete the Access Encrypted Files (Mac).dmg, AccessEncrytpedFiles.exe, and autorun.inf files from the root of

the device.

Technical Advisories