Users Guide

Resolved Technical Advisories v8.9
Encryption
● The Encryption client uninstaller now defaults to the uninstall/decrypt option instead of uninstalling but leaving files
encrypted. When the option to uninstall without decrypting is selected, the Encryption Removal Agent is no longer installed.
[DDPC-857, DDPC-1455]
● Silent uninstallation now supports decryption with pre-download key material on locally and remotely managed clients.
[DDPC-930]
● The Shield Service no longer crashes during an HCA encryption sweep when the Volumes Targeted for Encryption policy is
set to All Fixed Volumes. [DDPC-955]
● Files larger than 64Kb that are encrypted with the User or Common key on computers with HCA cards are no longer
corrupted after decryption during uninstallation. [DDPC-1000]
● Upgrades now succeed, and an error no longer occurs with the message, "Error 1303: The installer has insufficient privileges
to access this directory." [DDPC-1178]
● An issue that resulted in rare crashes of the local console when the console was open during an encryption sweep is
resolved. [DDPC-1199]
● A default SDE Encryption Rules policy which caused problems with Windows updates has been resolved. The issue resulted
from encryption of \System32 executable files. [DDPC-1207]
● Restarting or shutting down a computer during an encryption sweep no longer causes a Shield Service crash. [DDPC-1233]
● External Media Shield is now updated on a non-Shielded computer when that computer is used to access an encrypted
removable media that has been updated. [DDPC-1259]
● The issue that prevented the Managed Migration Utility from converting Personal Edition to Enterprise Edition when
attempting to obtain the User Principal Name (UPN) from the operating system is resolved. [DDPC-1260]
● An issue that allowed re-encryption of encrypted files when an encryption sweep started and ended during a single user login
session is resolved. [DDPC-1262]
● An issue that occasionally caused a computer to become unresponsive during an encryption sweep is resolved. [DDPC-1275]
● Files stored in redirected folders on computers running HCA encryption are no longer corrupted. Previously, the last 4Kb of
such files could be corrupted. [DDPC-1282]
● The Encrypt for Sharing context menu option is now present when the user right clicks a file or folder in Windows Explorer.
[DDPC-1291]
● An issue that led to the computer becoming unresponsive during the reboot following installation is resolved. [DDPS-1328]
● The issue that flagged services as suspicious or offline injection attacks and blocked them from starting is resolved.
Previously, this issue led to restart failures. [DDPC-1346, DDPC-1463]
Preboot Authentication
● Upgrade from v8.1 and later with PBA activated succeeds. [DDPLP-397]
Technical Advisories v8.9
All Products
● On computers running both the Windows 10 Fall Update and Kaspersky Anti-Virus, installation is blocked. [CSF-1223]
Encryption
● The Setup Wizard does not automatically launch on computers running Kaspersky Antivirus. [DDPC-1001]
● Added 04/2016 - A computer running Windows 7 hibernates although the client is unable to encrypt the hibernation data and
the Prevent Unsecured Hibernation policy is enabled. [DDPC-1220]
● A fully-qualified network path must be used instead of browsing to select a mapped network drive to back up encryption
keys with the Setup Wizard. [DDPC-1247]
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Technical Advisories