Users Guide

● The Encryption client now supports Audit Mode. Audit Mode allows administrators to deploy the Encryption client as part of
the corporate image, rather than using a third-party SCCM or similar solutions to deploy the Encryption client. To suppress
activation until deployment is complete, install the Encryption client and perform the necessary restart when the
configuration computer is in Audit Mode.
● The Encryption client is now supported with TPM 2.0.
Resolved Technical Advisories v8.10.1
Encryption
● On computers running Windows 10 Education Edition, log files are now stored in \ProgramData\Dell\Dell Data Protection
\Encryption as expected, rather than in \ProgramData\Application Data\Dell\Dell\Data Protection\Encryption\.
[DDPC-2651]
● An issue that caused the computer to very rarely become unresponsive when renaming a file has been resolved.
[DDPC-3086]
● An issue that caused a prompt to reboot in some cases with SDE encryption enabled is resolved. [DDPC-3525]
● UEFI computers with Secure Boot enabled now boot as expected after Microsoft Security Bulletin MS16-100 is applied.
[DDPC-4032]
● Added 12/2016 - Hardening against credential update failures within the Encryption client is now enabled by default.
[DDPC-936]
Technical Advisories v8.10.1
Encryption
● When migrating from one edition of Windows to a different edition during a Windows 10 upgrade, the Encryption client is not
migrated. The same issue occurs if either the option to keep only personal files or to keep nothing is selected during a
Windows 10 upgrade. To resolve this issue, reinstall the Encryption client after upgrade. [DDPC-4191]
● Direct upgrade from v8.5.1 and earlier on 32-bit operating systems is not supported. To work around this issue, uninstall the
previous version then install the latest version. [DDPC-4268]
New Features and Functionality v8.10
● The Windows USB selective suspend feature is now supported.
● Beginning with v8.9.3, Dell Data Protection | Hardware Crypto Accelerator is not supported. Installation and upgrade do not
proceed if Hardware Crypto Accelerator is detected and the computer is disk encrypted with it. In cases where Hardware
Crypto Accelerator is installed but the computer is not disk not encrypted with it, upgrade will proceed. However, Hardware
Crypto Accelerator will be ignored. The last Personal Edition client version to support Hardware Crypto Accelerator
functionality is v8.9.1. Support for v8.9.1 will continue through April 8, 2020.
Resolved Technical Advisories v8.10
Encryption
● Installer logging of launch conditions is improved. [DDPC-918]
● An issue that resulted in a computer occasionally becoming unresponsive after reboot is now resolved. [DDPC-1255]
● The Encryption Removal Agent no longer crashes during decryption of HCA- or SDE-encrypted files if the key bundle is
missing or inaccessible to the Agent. Instead, a message displays that files could not be decrypted. [DDPC-1359]
● An issue that caused the Shield Service to crash is now resolved. [DDPC-2189]
● An issue that led to unresponsiveness after restarting a Windows 10 computer running Advanced Threat Protection is now
resolved. [DDPC-2336]
Technical Advisories
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