Users Guide

● Starting with the Encryption Client v8.18, the authentication provider component has been fully replaced. This installer will

leverage a new Dell built-in credentials provider that is part of the Client Security Framework installer. The old Digital

Persona credentials provider is set to a disabled state. If leveraging the fingerprint or smart card contact-less authentication,

these will no longer work after an upgrade of Encryption Client v8.18.

Resolved Technical Advisories v8.18

Encryption

● Resolved an issue with longer than usual boot times when leveraging the Policy-Based Encryption client. [DDPSUS-1950,

DDPSUS-2081]

● With Fast User Switching enabled and being leveraged no longer causes Dell Encryption to fail to communicate to the Dell

Security Management Server. [DDPSUS-2163]

● Re-mapped libraries no longer cause an immediate failure during install. [DDPSUS-2166]

● USB external media provisioned with Dell Encryption can now be accessed on Windows or Mac computers interchangeably

without loss of key material. [DDPC-6592]

● The Dell Data Security Console shows Protection and encryption status for Policy-Based encryption. [DDPC-7046]

● Resolved an issue with the inability to white-list a device with Dell Encryption. [DDPC-7717]

● Volumes now display during recovery. [DDPC-7794]

● A memory leak no longer occurs when inserting external devices to the computer. [DDPC-8297]

Preboot Authentication

● Resolved an issue with Thunderbolt based docking stations with the Dell Encryption Pre-Boot Authentication environment.

[DDPSUS-1923]

● Resolved and issue with Pre-Boot Authentication displaying an initial access code, even though connectivity to the Dell

Security Management Server is present. [DDPSUS-2198. DDPSUS-2200]

● An issue resulting with the backslash/pipe (\ |) key on an Arabic behaving differently than expected has been resolved.

[DDPC-6529]

● The Windows 10 upgrade process with PBA activated is improved. [DDPC-8031]

SED Management

● An error message no longer displays during an upgrade of Digital Persona's Auth when the Dell Data Security Console is also

open during the upgrade. [DDPC-7836]

● Oberthur chip only smart card ID-One COSMO V7.0 works as expected on a UEFI copmuter. [DDPC-7985]

● Smart card readers are now detected on legacy machines. [DDPC-8030]

Technical Advisories v8.18

Encryption

● Dell Encryption logs do not specify if insufficient disk storage caused installation failure. [DDPC-2994]

● In some cases, recovery questions are not available to the user after upgrade. To work around this issue, disable then re-

enable recovery questions. If recovery questions were previously disabled after user enrollment, ensure that the option is

disabled after upgrade. [DDPC-8880]

● Single Sign On is active for a 90 second period after PBA authentication on a computer in hibernation mode with the

Encryption client installed. After 90 seconds, the OS user credentials must be used for authentication. [DDPC-9179]

● Upgrades to v8.18 may fail if Dell Encryption Personal has not been fully activated. To work around this issue, activate both

Dell Encryption Personal through the Dell Data Security Console as well as the Dell Encryption Local Management Console.

Once both products are activated, the upgrade will proceed normally. [DDPC-9346]

● Added 09/2018- An issue with Dell Encryption and Symantec Endpoint Protection may result in an intermittent operating

system failure [DDPC-9510]

Technical Advisories