Administrator Guide

Tasks for the Encryption Client

Topics:

• Install/Upgrade Encryption Enterprise for Mac

•

Activate Encryption Enterprise for Mac

• Collect Log Files for Encryption Enterprise

• View Encryption Policy and Status

• System Volumes

• Recovery

• Removable Media

• Uninstall Encryption Enterprise for Mac

• Uninstall Encryption External Media

Install/Upgrade Encryption Enterprise for Mac

This section guides you through the Encryption Enterprise for Mac installation/upgrade and activation process.

There are two methods to install/upgrade Encryption Enterprise for Mac. Select one of the following:

● Interactive Installation/Upgrade and Activation - This method is the easiest method to install or upgrade the client software

package. However, this method does not allow any customizations. If you intend to use Boot Camp or a version of operating

system that is not yet fully supported by Dell (through .plist modification), you must use the command line installation/

upgrade method. For information about using Boot Camp, see Using Boot Camp.

● Command Line Installation/Upgrade - This is an advanced installation/upgrade method that should only be used by

administrators experienced with command line syntax. If you intend to use Boot Camp or a version of operating system that

is not yet fully supported by Dell (through .plist modification), you must use this method to install or upgrade the client

software package. For information about using Boot Camp, see Using Boot Camp.

For more information on the Installer Command options, see the Mac OS X Reference Library at http://developer.apple.com.

Dell highly recommends using remote deployment tools, such as Apple Remote Desktop, to distribute the client installation

package.

NOTE:

Apple often releases new versions of operating systems between releases of Encryption Enterprise for Mac. To support

as many customers as possible, a modification of the com.dell.ddp.plist file is allowed to support these cases. Testing of

these versions begins as soon as Apple releases a new version, to ensure that they are compatible with Encryption

Enterprise for Mac.

Prerequisites

Dell recommends that IT best practices are followed during the deployment of client software. This includes, but is not limited

to, controlled test environments for initial tests and staggered deployments to users.

Before beginning this process, ensure the following prerequisites are met:

● Ensure that the Dell Server and its components are already installed.

If you have not yet installed the Dell Server, follow the instructions in the appropriate guide below.

Security Management Server Installation and Migration Guide

Security Management Server Virtual Quick Start Guide and Installation Guide

● Ensure that you have the Security Server and Policy Proxy URLs handy. Both are needed for client software installation and

activation.

8 Tasks for the Encryption Client