Administrator Guide

Chapter 9: Commonly Used Scenarios......................................................................................... 62
Encryption Client...............................................................................................................................................................63
SED Manager (including Advanced Authentication) and Encryption Client....................................................... 63
SED Manager and Encryption External Media........................................................................................................... 64
BitLocker Manager and Encryption External Media................................................................................................. 64
Chapter 10: Download the Software............................................................................................ 65
Chapter 11: Pre-Installation Configuration for SED UEFI, and BitLocker Manager........................ 67
Initialize the TPM...............................................................................................................................................................67
Pre-Installation Configuration for UEFI Computers.................................................................................................. 67
Pre-Installation Configuration to Set Up a BitLocker PBA Partition.................................................................... 68
Chapter 12: Designate the Dell Server through Registry.............................................................. 69
Chapter 13: Extract Child Installers............................................................................................. 72
Chapter 14: Configure Key Server................................................................................................ 73
Services Panel - Add Domain Account User...............................................................................................................73
Key Server Config File - Add User for Security Management Server Communication....................................74
Services Panel - Restart Key Server Service............................................................................................................. 75
Management Console - Add Forensic Administrator................................................................................................75
Chapter 15: Use the Administrative Download Utility (CMGAd)....................................................77
Use Forensic Mode............................................................................................................................................................77
Use Admin Mode................................................................................................................................................................78
Chapter 16: Configure Encryption on a Server Operating System.................................................81
Chapter 17: Configure Deferred Activation.................................................................................. 84
Deferred Activation Customization...............................................................................................................................84
Prepare the Computer for Installation......................................................................................................................... 84
Install Encryption with Deferred Activation................................................................................................................85
Activate Encryption with Deferred Activation........................................................................................................... 85
Troubleshoot Deferred Activation.................................................................................................................................86
Chapter 18: Troubleshooting....................................................................................................... 88
All Clients - Troubleshooting.......................................................................................................................................... 88
All Clients - Protection Status....................................................................................................................................... 88
Dell Encryption Troubleshooting (client and server) ...............................................................................................88
SED Troubleshooting........................................................................................................................................................98
Dell ControlVault Drivers................................................................................................................................................. 99
Update Dell ControlVault Drivers and Firmware..................................................................................................99
UEFI Computers................................................................................................................................................................112
TPM and BitLocker.......................................................................................................................................................... 112
Chapter 19: Glossary.................................................................................................................. 141
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Contents