Users Guide

McAfee Host Intrusion Detection
● When using the Shield and McAfee HID, McAfee HID may prevent the Encryption client from changing the registries and
Services. To work around this issue, add the Encryption client to the McAfee HID trusted applications list.
Webroot
● Webroot is not compatible with the Encryption client, with Webroot in its default installation. Webroot places several
Encryption client files in quarantine, resulting in the client being unable to access the files for encryption/decryption.
However, Webroot users can add the Encryption client to the Webroot whitelist to prevent quarantine problems. See
Webroot support for instructions.
Hacks and Utilities
● Hacks or utilities that alter device manufacturer performance specifications are not supported.
64 Software and Hardware Compatibility