Users Guide

● On Dell Latitude E7250, E7350, E7450, and Venue Pro 11 (Model 7139), recovery fails with Dell Opal SED Recovery Utility
one-time unlock of the drive. To work around this issue, use the recovery key to unlock a drive on one of these models.
[DDPUP-763]
Resolved Technical Advisories v8.5.1
All Products
● Enhancements have been made to the installer to ensure that the correct PBAAuthURI is maintained, even if the installation
reboot occurs before the authentication agent is upgraded. [CSF-123, CSF-125]
● The issue of failing attempts to open a Microsoft Excel workbook, with either a message that a problem occurred sending
the command to the program or a message that the file path or file name could not be found, is now resolved. [CSF-157]
● The issue of upgrading or uninstalling Dell Data Protection | Encryption with the tray application or console application
running causing upgrade and uninstallation failures has been resolved. The tray application and console now close gracefully
so that the upgrade or uninstallation can complete as specified. [DDPC-449]
● The issue of some special unicode characters, particularly German language umlaut characters, failing to be recognized
during entry of password recovery questions, is resolved. [DDPLP-202]
Encryption
● HCA activation time-outs when using Security Tools' One-time Password have been resolved. [CSF-12]
● When reactivating the PBA, a message to shut down the computer now properly displays. [CSF-20]
● TPM ownership is now properly taken after being cleared in BIOS when using DDP. [CSF-21]
Advanced Authentication
● When using Security Tools, the enrollment credentials wizard summary page now shows the chosen login option in the
summary. [CSF-93]
● When using Security Tools’ One-time Password feature, for devices that are already enrolled, enrollments are now properly
deleted when the policy “Mobile Device Require Password” is changed from Off to On. [CSF-94]
● When using Security Tools’ One-time Password feature, null reference pointers have been resolved. [CSF-98]
● The issue of using Security Tools, Windows 8.1, and the GPO "Do Not Display Last Username", causing single sign-on to fail
has been resolved. [CSF-100]
● Improvements have been made to make user login and start-up more reliable. [CSF-114, CSF-116]
● Issues related to the "DellMgmtAgent" service failing to start or starting slowly have been resolved. These issues presented
in the Windows System Event Viewer under the Service Control Manager with a message similar to the following: "The
DellMgmtAgent service failed to start due to the following error: The service did not respond to the start or control request
in a timely fashion." [CSF-116]
● Encryption statistics now properly display in the Security Tools Console. [CSF-121]
● The issue of “Security Tools - Setup” being incorrectly translated in Chinese to “Security Tools - Installation” has been
resolved. [CSF-128]
● When running Security Tools, “DDP Console – Admin Settings” is now properly displayed in the All Programs menu instead of
NewShortCut3. [CSF-129]
● The size of the Security Tools Console now stays constant, unless it is manually enlarged or reduced. [DCF-2]
● The issue of some special unicode characters, particularly German language umlaut characters, failing to be recognized
during entry of password recovery questions, is resolved. [DDPLP-202]
Resolved Technical Advisories v8.5
Encryption
● Previously, FFE was used for Common and User encrypted files, even though HCA encryption was specified. This issue is
resolved. [28029, DDPC-58]
Technical Advisories
47