Users Guide

"CredDBCEFAllowProcessList"=explorer.exe,explorer.ex,explorer.e,explorer.,explorer,explore,explor,dllhost.exe,dllhost.ex,dllh
ost.e,dllhost,dllhost
[DDPC-4185]
● If Personal Edition is uninstalled before activation, an error message displays: "EmbeddedServer service is in a pending delete
state. error 0z430." To work around this issue, before uninstalling, allow the client to activate and then restart the computer
before beginning uninstallation. [DDPC-4886]
● When encryption or decryption is paused, the Compliance/Provisioning status may not be accurately indicated in the Local
Management Console. [DDPC-5063]
● Added 04/2018- Currently, users have to manually delete old files individually on Encrypt4Share. The current workaround is
to press Ctrl+Shift+Click all the files and then select remove. [DDPC-8943]
Resolved Technical Advisories v8.11
Encryption
● An issue is resolved that resulted in the Local Management Console appearing unresponsive while the Encryption client
performed tasks in the background. [DDPC-2769]
● The WSScan user interface now opens to the option of Unencrypted Files, as expected, when commands -ua-, -ua, and
-uav are used to launch the user interface. [DDPC-3473]
● An issue is resolved that caused the Shield service to occasionally crash when the user logged out. [DDPC-3939]
● Added 05/2018 - Aventail Access Manager is now supported with Encryption client on Windows 10 computers. [DDPC-4335]
Resolved Customer Issues
● An issue is resolved that resulted in the user's temporary inability to access User and Common encrypted files due to a
timeout in communication with the Shield service. [DDPC-2230, DDPC-3486, DDPC-4134]
● Sparse files are no longer populated during encryption and decryption sweeps. [DDPC-3201]
● WSScan now functions as expected when processing file names longer than 260 characters. [DDPC-3928]
Technical Advisories v8.11
Encryption
● Cumulative encryption exclusions are now automatically applied when the Encryption client is upgraded. This will require an
encryption sweep for each user upgraded to v8.11 or later. However, subsequent updates will require a sweep only if the
update includes new exclusions. [DDPC-1334, DDPC-5138]
● Activation fails after attempting to roll back an External Media Edition upgrade. [DDPC-4449]
● The user receives an access denied error when attempting to access removable media, although policy is set to allow full
access to unShielded media. [DDPC-4523]
● After upgrade to Windows 10 Fall Update using WSProbe -E on a computer with Hardware Crypto Accelerator, during
re-encryption with WSProbe -R, the Local Management Console freezes and a message displays regarding HCA key backup
and provisioning. [DDPC-4645]
Advanced Authentication
● When dual authentication is configured for a user, but one of the authentication options is not yet enrolled, the icon for the
unenrolled option does not display on the user's logon screen. [DDPC-4690]
New Features and Functionality v8.10.1
● The Encryption client now supports Microsoft Windows 10 Anniversary Update (Redstone release).
● Customers upgrading to Windows 10 from an earlier version of Windows OS are no longer required to decrypt and re-encrypt
data at OS update.
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Technical Advisories