Users Guide

1=Enabled
[DDPC-694, DDPC-794, DDPSUS-863]
● Decryption performance is improved when SDE Encryption is enabled. [DDPC-3577, DDPSUS-975]
● The Local Management Console now indicates that an SD card is present in the Ports view as well as in the Device view with
External Media Edition and the Port Control policy, Port:SD, set to Bypassed. [DDPC-5037]
● An issue is resolved that occasionally caused the Encryption client to become unresponsive with warnings in the log files.
[DDPC-5311]
Advanced Authentication
● When a user is removed from a computer just before the computer is shut down, the removal process is now completed as
expected. [DDPC-4260]
Resolved Customer Issues
● An issue is resolved that resulted in a delay in displaying the User Account Control prompt. [DDPC-5017]
Technical Advisories v8.13
Encryption
● After policy update that requires reboot, the reboot prompt occasionally displays off-screen on the Dell Latitude 7280.
[DDPC-5376]
● Encryption overlay icons display on unmanaged users' files when overlay icons are enabled for managed users on the same
computer. [DDPC-5415]
● High resolution prevents use of the recovery option on the Precision Mobile Workstation 7520 and 7720, due to the sizing of
the recovery user interface. [DDPC-5421]
● On some computers, a file extraction error displays during prerequisite installation. To work around this issue if it occurs,
delete files in the \temp folder and resume installation. [DDPC-5582]
● An executable file cannot be run a second time from EMS Explorer if the user runs the file but then cancels the operation at
the prompt after entering the EMS password. To work around this issue, close then reopen EMS Explorer and run the file.
[DDPC-5781]
● On some computers, Microsoft KB4015219 may fail to install. [DDPC-5789]
Preboot Authentication v8.13
● Amended 8/2017 - Preboot Authentication fails with some docking stations and adapters. For a list of docking stations and
adapters that are supported with PBA, see www.dell.com/support/article/us/en/19/sln296720/. [DDPC-2693, DDPC-6228]
SED Client v8.13
● Amended 7/2017 - Configuration of self-encrypting drives for Dell’s SED management differ between NVMe and non-NVMe
(SATA) drives, as follows.
○ Any NVMe drive that is being leveraged as an SED – The BIOS’ SATA operation must be set to RAID ON, as Dell’s SED
management does not support AHCI on NVMe drives.
○ Any NVMe drive that is being leveraged as an SED – The BIOS's boot mode must be UEFI and Legacy option ROMs must
be disabled.
○ Any non-NVMe drive that is being leveraged as an SED – The BIOS’ SATA operation must be set to AHCI, as Dell’s SED
management does not support RAID with non-NVMe drives.
￭ RAID ON is not supported because access to read and write RAID-related data (at a sector that is not available on a
locked non-NVMe drive) is not accessible at start-up, and cannot wait to read this data until after the user is logged
on.
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Technical Advisories