Users Guide

Resolved Technical Advisories v10.3
Encryption v10.3
● An issue resulting in failed user activation when a smart card is in use with Policy Based Encryption is resolved. [DDPC-9686,
DDPC-9808, DDPC-10592, DDPC-10592, DDPSUS-2402, DDPSUS-2425, DDPSUS-2450]
● An issue resulting with Windows 10 Work Folders failing to sync when attempting to sync encrypted files is resolved.
[DDPC-10400, DDPSUS-2269, DDPSUS-2394, DDPSUS-2407]
● Decryption of EMS devices from any endpoint is now enabled. [DDPC-10564, DDPC- 10781, DDPSUS-2421, DDPSUS-2467]
● An issue resulting in the Encryption Management Agent and Policy Based Encryption installers failing to determine the
installation status of newer VC++ 2017 versions is resolved. These prerequisites may be bypassed through MSI installation.
Contact Dell ProSupport to acquire MSI installers. [DDPC-10654, DDPC-10888]
● Encryption sweeps now function as expected after upgrading a computer protected by Dell Encryption in Encryption
External Media mode. [DDPC-10828, DDPSUS-2508]
● An issue resulting in a crash if Microsoft's .Net Framework is corrupted on a computer protected by Dell Encryption is
resolved. [DDPC-10871, DDPSUS-2519]
● A rare issue resulting in a crash during a Policy Based Encryption upgrade with Secureboot enabled is resolved.
[DDPC-10954, DDPSUS-2572, DDPSUS-2534]
● Devices protected by Encryption External Media and white-listed no longer require a manual recovery of the encrypted files
on the drive. [DDPC-10957]
Pre-boot Authentication v10.3
● When enabling the Pre-Boot Authentication environment for Dell Encryption, the boot order no longer reverts to PXE boot
when it is enabled in BIOS. [DDPC-4334, DDPC-8377, DDPC-8378, DDPC-10961, DDPSUS-2176, DDPSUS-2456]
● An issue resulting in the Pre-boot Authentication environment failing to properly recognize some keys on non-English
keyboards is resolved. [DDPC-8154, DDPC-10713, DDPSUS-1656, DDPSUS-2415]
NOTE: This fix requires the BIOS update launched in late April 2019 or in May 2019. The BIOS revision and release date will
vary based on the platform affected. If the BIOS update is applied before Dell Encryption is installed on devices with US
English keyboards, the Pre-boot Authentication environment may not properly translate all characters.
● An issue that resulted in the Challenge Response screen displaying in place of the password authentication screen after
exceeding recovery questions attempts on a Legacy computer with PBA active is resolved. [DDPC-9426]
● An issue resulting in sleep mode failing on an Optiplex 7060 when Dell Encryption and SED management are both activated
after an upgrade to Windows 10 October 2018 update is resolved. [DDPC-10410]
● An issue resulting in a malformed Pre-boot Authentication database due to incorrect updates to the Pre-boot Authentication
environment's datastore is resolved. Primary and secondary datastores now properly validate data and rotate. [DDPC-10757,
DDPSUS-2482]
● A delay during login when selecting the option to run as a different user in Windows with Pre-boot Authentication enabled is
resolved. [DDPC-10956] [DDPSUS-2531]
SED Management v10.3
● Dell Encryption now allows registry-based overrides to prevent disabling third-party credential providers after the Pre-boot
Authentication environment is enabled. To prevent Dell Encryption from disabling third-party credential providers, create the
following registry key:
HKLM\SOFTWARE\Dell\Dell Data Protection\
"AllowOtherCredProviders" = DWORD:1
0=Disabled (default)
1=Enabled
[DDPC-10542, DDPSUS-2410, DDPSUS-2412, DDPSUS-2506]
Technical Advisories
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