Administrator Guide

4. Select one option:
● My system fails to boot and displays a message asking me to perform SDE Recovery.
This will allow you to rebuild the hardware checks that the Encryption client performs when you boot into the OS.
● My system does not allow me to access encrypted data, edit policies, or is being reinstalled.
Use this if the Hardware Crypto Accelerator card or the motherboard/TPM must be replaced.
5. In the Backup and Recovery Information dialog, confirm that the information about the client computer to be recovered is
correct and click Next.
When recovering non-Dell computers, the SerialNumber and AssetTag fields will be blank.
Policy-Based or File/Folder Encryption Recovery
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