Administrator Guide

Full Disk Encryption and Dell Encryption
Recovery
This chapter details the recovery steps required to recover access to Dell Encryption protected files on a disk protected with
Full Disk Encryption.
NOTE: Decryption should not be interrupted. If decryption is interrupted, data loss may occur.
Recovery Requirements
For Full Disk Encryption and Dell Encryption recovery, you need the following:
● Access to the recovery environment ISO
● Bootable CD\DVD or USB media
Overview of the Recovery Process
NOTE:
Full Disk Encryption recovery requires a 64-bit environment. For Dell Servers running v10.2.8 and earlier, Policy-
Based Encryption and FFE recovery requires a 32-bit environment. Dell Servers running v10.2.9 and later provide 32-bit and
64-bit recovery bundles.
To recover a failed system:
1. Burn the recovery environment onto a CD/DVD or create a bootable USB. See Appendix A - Burning the Recovery
Environment.
2. Obtain the Recovery files for Dell Encryption and Full Disk Encryption.
3. Perform the recovery.
Perform Recovery of a Full Disk Encrypted and Dell
Encrypted Disk
Follow these steps to perform recovery of a Full Disk Encrypted and Dell Encrypted disk.
Obtain the Recovery File - Full Disk Encryption Client
Obtain the recovery file.
Download the recovery file from the Remote Management Console. To download the <hostname>-sed-recovery.dat file that
was generated when you installed Dell Data Security:
a. Open the Remote Management Console and, from the left pane, select Management > Recover Data then select the PBA
tab.
b. On the Recover Data screen, in the Hostname field, enter the fully qualified domain name of the endpoint, then click Search.
c. In the SED field, select an option.
d. Click Create Recovery File.
The <hostname>-sed-recovery.dat file is downloaded.
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