Administrator Guide
Server: Fully Qualified Hostname of the Server, for example:
Device Server (Pre 8.x clients): https://<server.organization.com>:8081/xapi
Security Server: https://<server.organization.com>:8443/xapi/
Dell Admin: The account name for the Forensic Administrator (enabled in the Security Management Server/Security
Management Server Virtual)
Dell Admin Password: The account password for the Forensic Administrator (enabled in the Security Management Server/
Security Management Server Virtual)
MCID: Clear the MCID field
DCID: The DCID/Recovery ID that you obtained earlier.
4. In the Dell Administrative Utility dialog, select No, perform a download from a server now and click Next.
NOTE:
If the Encryption client is not installed, a message displays that Unlock failed. Move to a computer with the Encryption
client installed.
5. When download and unlock are complete, copy files you need to recover from this drive. All files are readable.
Do not click
Finish until you have recovered the files
.
14
Policy-Based or File/Folder Encryption Recovery