Users Guide

● Servers with large amount of events from Advanced Threat Prevention may experience high memory usage on the Dell
Security Management Server or Dell Security Management Server Virtual. This may result in services crashing on the server.
Maximum heap space and physical memory can be increased to work-around this issue. [DDPS-7469]
● Compliance Reporter is hidden by default on the Management Console. [DDPS-7717]
● The email audit event under Data Guardian's Advanced Details for open events correctly shows the sender email in From.
[DDPCE-9846]
Technical Advisories v10.1
● By default the Dell Security Management Server and Dell Security Center consoles will export data in UTF-8 format. In some
cases, this data does not display properly if the file is opened and displayed in Unicode, which is done by default for
Microsoft Excel. For information on opening files with UTF-8 encoding, see: https://support.office.com/en-us/article/
choose-text-encoding-when-you-open-and-save-files-60d59c21-88b5-4006-831c-d536d42fd861?
ocmsassetID=HA010121249&CorrelationId=050891fd-c54e-4e23-9e74-c8c75962d07f&ui=en-US&rs=en-US&ad=US.
[DDPS-7613]
● When the Security Management Server is configured within an IPv6 environment with no IPv4 support, notification
registration fails due to a communications error. To work around this issue, enable IPv4 support in this environment.
[DDPS-7655]
● Navigating to the Enterprise > Advanced Threat Events tab and selecting the Host Name from the list results in being
directed to Endpoint Details & Actions, instead of the Advanced Threat Events tab. To work around this issue, click
Advanced Threat Events from Details & Actions. [DDPS-7739]
● When a recently added user attempts to log in the WebUI with a special character "\" in the user name, the login is
unsuccessful and results with an error message displaying "The username or password used is invalid." [DDPS-7768]
New Features and Functionality v10.0
● Advanced Threat Prevention provisioning into geographical data centers for the Government Cloud is now supported.
● Additional maintenance tasks have been introduced to reduce the overall disk space used.
Resolved Technical Advisories v10.0
● BitLocker recovery keys are now sorted by date. [DDPS-6496]
● Advanced Threat Events are not properly populated within the Dell Compliance Reporter. [DDPS-6695]
● Advanced Threat Prevention email alert configuration is properly maintained. [DDPS-6710]
● An issue resulting with an error message of "A data access error occurred" when accessing the Key Revocation tab from the
external user management page with text in the search box has been resolved. [DDPS-6716]
● Emails now properly send at the scheduled time within the Dell Compliance Reporter. [DDPS-6770]
● Intermittent domain communication no longer results in users being removed from the Dell Security Management Server.
[DDPS-6914]
● Resolved an issue with updates not correctly retaining the username for connections to audit event data. [DDPS-7036]
● Basic authentication is now functioning again within the Dell Security Management Server Virtual. [DDPS-7244]
Technical Advisories v10.0
● Audit Events with pins per object counts close to 500 cause the management console to become unresponsive for some
time. To work around this issue, modify the search scope to reduce the count below 500 consolidated events. [DDPS-7430]
New Features and Functionality v9.11
● Below are the requirements for SQL permissions. The current user performing the installation and the services must have
local administrator rights.
Dell Security Management Server Technical Advisories
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