Reference Guide

Navigate the Dell Server
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Certificate - Certificate expiration notification.
Server Exceptions - A Dell Server communication issue is impacting deliveries of the following
notifications: Threat Protection, Update, Config, Knowledge Base, and Announcement.
After selecting one or more types, click in the neutral space above the list to apply the
selections.
Select Clear selected items to reset the selections in this list.
Priority Levels
Notification priority levels are not related to priority levels displayed on the dashboard other than in
the notifications area.
Priorities are Critical, High, Medium, and Low. These priority levels are only relative to one another
within a type of notification.
Select the priority levels of notifications to include in the dashboard notifications area or email
notifications lists. Notifications of the remaining priority levels are not included in the dashboard or
email notifications lists.
In the dashboard, after selecting one or more priority levels, click in the neutral space above the list
to apply selections.
Select Clear selected items to reset the selections in this drop down list. All notifications will display
(unless filtered elsewhere).
Endpoint Protection Status
In the Endpoint Protection Status section of the dashboard, view endpoint status by platform: Windows,
Mac, and All Platforms with a numeric value and bar chart that shows the numbers of protected and
unprotected endpoints. A pie chart representing total protected and unprotected endpoints displays on
the left.
Click a value to display a list of the endpoints represented in the value.
Protection Status
To access this page, click a link in the dashboard's Endpoint Protection Status graph. Click a specific
platform type or All. The page provides protection details on the endpoints within that platform.
Platform - Windows, Mac, All, Protected, or Not Protected
Endpoint ID - Value that uniquely identifies the endpoint.
Protected - A green check mark indicates the endpoint is protected. The protection status of a Windows
workstation is derived from the current encryption policies and encryption states of the Encryption client
users, as well as the current device encryption policy and state of the endpoint. On the dashboard's
Endpoint Protection Status graph, select endpoints by platform, protected endpoints, non-protected
endpoints, or all endpoints. See Protected
.
Shield Inventory Received - The date and time that the inventory was received and placed in the queue.
Shield Inventory Processed - The date and time that the inventory was picked up from the queue and
processed. (Note: If the server is under load, the Processed and Received times may be different, but
usually they are the same.)
Agent Inventory Received - The date and time that the inventory was received and placed in the queue.