Reference Guide

Manage Policies
216
Reputation
Service
Sensitivity
Medium
Disable
Very Low
Low
Medium
High
Very High
When enabled, samples are
submitted to the lab to
determine if they are ma
lware. Sensitivity level
configures the sensitivity level to use when determining
if a detected
sample is malware.
The higher the sensitivity level, the higher the number of
malware
detections. However, allowing more detections
might result in more false p
ositive results.
Risk levels:
Very low
- The detections and risk of false positives are
the sam
e as with regular content files. A detection is
made available to Threat Protection when the lab publishes
it ins
tead of waiting for the next content file update.
Use this setting for desktops and servers with restricted
user rights and a strong security f
ootprint. This setting
results in an average of 10
–15 queries per day, per
comp
uter.
Lo
w - This setting is the minimum recommendation for
laptops or desktops and
servers with a strong security
footprint. This setting results in an average of 10
–15
queries
per day, per computer.
Medium
- Use this level when the regular risk of exposure
to mal
ware is greater than the risk of a false positive.
The proprietary, heuris
tic checks result in detections
that are likely to be malware. However, some detections
might r
esult in a false positive. With this setting, the
lab checks that popular applications
and operating system
files
do not result in a false positive. This setting is
the minimum recommendation for laptops or desktops and
servers. This setting results in an
average of 20–25
queries per day, per comp
uter.
High
- Use this setting for deployment
to systems or areas
which
are regularly infected. This setting results in an
average of 20
–25 queries per day, per computer.
Very high
- Dell recommends using this level only for
scanning volumes and directories that do not support
executing programs or op
erating systems. Detections found
with this level are presumed malicious,
but have not been
fully tested to determine if they are false positives. Use
this setting for o
n-demand scans on non-operating system
volumes. This setting results in an average of 2
0–25
queries per day, per
computer.