Reference Guide

Manage Policies
212
Reputation
Service
Sensitivity
Medium
Disable
Very Low
Low
Medium
High
Very High
When enabled, samples are submitted to the lab to
determine if
they are malware. Sensitivity level
configures
the sensitivity level to use when determining
if a detected sample is mal
ware.
The higher the sensitivity level, the higher the number of
malware
detections. However, allowing more detections
might result in
more false positive results.
Risk levels:
Very l
ow - The detections and risk of false positives are
the same as with regular content files. A d
etection is
made available to Threat Protection when the lab publishes
it instead of waiting for the next content
file update.
Use this setting for desktops and
servers with restricted
user rights and a strong security footprint. This setting
results in an
average of 10–15 queries per day, per
comp
uter.
Lo
w - This setting is the minimum recommendation for
laptops or
desktops and servers with a strong security
foot
print. This setting results in an average of 10–15
queries per day, per comp
uter.
Medium
- Use this level when the regular risk of exposure
to mal
ware is greater than the risk of a false positive.
The proprie
tary, heuristic checks result in detections
that
are likely to be malware. However, some detections
might result in a false positive. With this
setting, the
lab checks that popular applications
and operating system
files do not result in a false positive.
This setting is
the minimum recommendation for l
aptops or desktops and
servers. This setting results in an average of 20
–25
queries per day, pe
r computer.
High
- Use this setting for deployment
to systems or areas
which are regularly infected. This setting
results in an
average of 20
–25 queries per day, per computer.
Very high
- Dell recommends using this level only for
scanning volumes and direc
tories that do not support
executing programs or op
erating systems. Detections found
with this level are presumed
malicious, but have not been
fully tested to determine if they are false positives. Use
this setting for on
-demand scans on non-operating system
volumes. This setting results in an average of 2
0–25
queries per day, per comp
uter.