Reference Guide

Security Management Server v10.2.10 AdminHelp
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Encryption External Media Recovery
For information about recovering after Encryption External Media authentication failure, see
Encryption
External Media Authentication Failure.
Mac Recovery
See the Encryption Enterprise for Mac Administrator Guide, available at dell.com/support for the most
up-to-date recovery instructions.
License Management
License Management
To view usage of Client Access Licenses (CALs) that you own and upload new licenses, click
Management > License Management.
Upload Client Access Licenses
You received CALs separately from the installation files, either at the initial purchase or later if you
added additional CALs.
1. In the left pane, click Management > License Management.
2. Under Upload Licenses, click Choose File to browse to and select the saved CAL.
View or Add License Notifications
Through Notification Management, you can set up notifications of license usage or expiration.
In the left pane, click Management > Notification Management.
Related topics:
CAL Information
Notification Management
Client Access License (CAL) Information
Upon log in to the Management Console, if there is a problem with your CAL, an error message displays
(typically, the error states that the Dell Server has exceeded the maximum number of authorized client
licenses). The next step is to review your CALs to ensure that your enterprise has the appropriate
number of CALs to client ratio (1-to-1 ratio).
If authorized CALs exceed 5% of that specific CAL total, new client activations for that specific product
is blocked until the license key is brought into compliance. No other client or Dell Server functions is
impacted when a license key is in the over 105% state. Two separate warning messages are displayed,
the first warning message is when the CAL reaches 99% of the authorized licenses, the second when
the CAL count reaches or exceeds the 105% total.
For example:
• Authorized CAL for Dell Encryption (Windows): 5000 user licenses
• First warning message from Dell Server and an email message is sent to the administrator:
CAL count reaches 5000
• Second warning message from Dell Server and an email message is sent to the administrator:
CAL count reaches 5250