Reference Guide

Navigate the Dell Server

3. If you know the full endpoint hostname, enter it in Search. Leave the field blank to display all

Workstation endpoints.

4. Click

. An endpoint or list of endpoints displays, based on your search filter.

5. Click the endpoint hostname on which to wipe the self-encrypting drive.

6. Click the Details & Actions tab.

7. Under SED Device Control, click Wipe.

8. Click Yes to confirm that you want to send the Wipe command to the endpoint.

Set the Dell Server Connection Retry Interval

To set the interval that the Manager client attempts to contact the Dell Server when it is unavailable to

communicate with the Manager client, set the following value on the client computer:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DellMgmtAgent\Parameters

CommErrorSleepSecs (DWORD Value)=300

This value is the number of seconds the Manager client waits to attempt to contact the Dell Server if it is

unavailable to communicate with the Manager client. The default is 300 seconds (5 minutes).

Administrators

Assign or Modify Administrator Roles

View or modify existing administrator privileges.

1. In the left pane, click Populations > Administrators.

2. Search or select the row that displays the user name of the appropriate administrator to display

User Detail.

3. View or modify administrator roles in the pane at the right.

4. Click Save.

Dell recommends assigning administrator roles at the Group level rather than at the User level.

1. In the left pane, click Populations > User Groups.

2. Search or select a group name, then the Admin tab.

3. Select or deselect administrator roles assigned to the group.

4. Click Save.

If you remove a group that has administrative privileges and later re-add the group, it remains an

administrator group.

To view, assign, or modify administrator roles at the User level, see User Admin