Administrator Guide

Contents
1 Introduction....................................................................................................................................................4
Contact Dell ProSupport................................................................................................................................................... 4
2 Administrative Download Utility (CMGAd).....................................................................................................5
Use Forensic Mode............................................................................................................................................................ 5
Use Admin Mode................................................................................................................................................................7
3 Administrative Launch Utility (CMGAlu)........................................................................................................ 9
Use Forensic Mode............................................................................................................................................................ 9
Forensic Mode Syntax.................................................................................................................................................9
Use Admin Mode.............................................................................................................................................................. 10
Admin Mode Syntax................................................................................................................................................... 10
Use Backup File Mode..................................................................................................................................................... 10
Backup File Mode Syntax.......................................................................................................................................... 10
4 Administrative Unlock Utility (CMGAu)........................................................................................................ 12
Work Oine With a Previously Downloaded File.......................................................................................................... 12
Perform a Download Now in Forensic Mode................................................................................................................ 12
Perform a Download Now in Admin Mode.................................................................................................................... 13
Admin Utilities
Contents
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