Users Guide

Table Of Contents
Dell has released fixes for an improper access control vulnerability in Encryption Enterprise (CVE-2020-5358). See the
Dell Security Advisory (DSA-2020-113) at https://www.dell.com/support/security/ for affected products, versions, and
additional information. [DDPC-11877]
An issue resulting in computer crash if the Encryption Management Agent is installed on a computer with Credant Mobile
Guardian v7.x is resolved. [DDPC-11890, DDPSUS-2763]
Files on Demand and .PST file types no longer fail to sync to Onedrive on computers protected by Dell Encryption.
[DDPC-11963, DDPSUS-2799, DDPSUS-2800]
Large recovery bundles no longer encounter a timeout and subsequently fail to download from the Dell Server. [DDPC-11972,
DDPSUS-2713]
Pre-boot Authentication v10.7
The PBA now properly syncs with the Dell Server if the network cable is plugged in after startup. [DDPC-2773, DDPC-2794]
PBA configured in UEFI mode on specific BIOS revisions now properly sync with the Dell Server without user intervention.
[DDPC-6375, DDPC-7978, DDPC-11236]
Keyboard mapping on Swiss French keyboards now function as expected on the Latitude 7490. [DDPC-11122,
DDPSUS-2579]
A rare issue in which duplicate users are created in the PBA resulting in failed authentication when logging in through the
PBA is resolved. [DDPC-11733]
SED Manager v10.7
An issue resulting in the Dell Credential provider resetting the password field as a user attempts to log in after logging off or
unlocking the computer is resolved. [DDPC-11826, DDPSUS-2739]
Full Disk Encryption v10.7
An issue resulting in a repeating lock screen if the Sync Users at PBA Activation policy is enabled is resolved. [DDPC-8195,
DDPC-8416, DDPC-8590, DDPC-10038]
In issue resulting in the Dell Credential provider resetting the password field as a user attempts to log in after logging off or
unlocking the computer is resolved. [DDPC-11826, DDPSUS-2739]
BitLocker Manager v10.7
The Encryption Management Agent no longer manages the TPM if TPM management is disabled for BitLocker Manager in
the Dell Server. [DDPC-8991, DDPC-11960]
BitLocker Manager now detects and creates the recovery password protector for non-system drives protected by BitLocker.
[DDPC-11126, DDPSUS-2562]
When installing with the Encryption Enterprise master installer, the BitLocker Manager tile now properly displays in the Data
Security Console if Encryption or External Media Encryption are installed. [DDPC-11874]
Technical Advisories v10.7
Encryption Enterprise for Windows
Dell Encryption cannot be upgraded to v10.7.0 from versions earlier than v8.16.0. Endpoints running versions prior to v8.16.0
must upgrade to v8.16.0 then upgrade to v10.7.0 . [DDPC-11576]
After decrypting a computer, a prompt to reboot the computer may display on the login screen. [DDPC-11940]
After a successful Windows 10 Feature Update, a rare issue may occur resulting in inaccessible encrypted data. As a
workaround, run WSDeactivate on the affected endpoint and force reactivation with the configured Dell Server. For more
information on running WSDeactivate, see KB article SLN298107. [DDPC-12013]
In rare situations, upgrades using the DDSSetup installer fail and an error displays on subsequent update attempts
detailing that the application is already updated. As a workaround, upgrade specific components using the child installers.
[DDPC-11993]
16
Technical Advisories