Users Guide

Cloud Edition
● The issue of Cloud Edition creating extra folders in the cloud when a folder is created locally is resolved. [26048]
● When using Box, the issue of Cloud Edition adding multiple help files up to the cloud is resolved. [26048]
● The issue of several commas being added to the networkprovider registry key upon uninstallation and reinstallation of Cloud
Edition is resolved. [26053]
● When uploading or downloading a file through the browser, the "1. How to Access Secure Files..." help file now properly
displays only one time. [26076]
Technical Advisories v8.0
Encryption
● EMS cannot be used side-by-side with most third-party USB device encryption solutions, whether hardware or software. To
use EMS, either add your third-party USB device to your whitelist, or remove the third-party encryption software.
● When the local console is left open and the computer sleeps, a message displays that "no fixed storage is found." Closing and
re-opening the local console corrects the issue. If the local console cannot contact its internal server because the computer
is sleeping, it correctly displays this message.
● When uninstalling Personal Edition, an error may display stating, "An error occurred while trying to uninstall DDP|CSF." You
may safely dismiss this error. The application will refresh, and Client Security Framework (CSF) will be properly uninstalled.
[26866]
Cloud Edition
● If multiple users activate Cloud Edition and then access a folder at the same time that has already been shared between
them all, they will all try to encrypt those files independently, creating multiple conflicting files.
Technical Advisories v7.7
Encryption
● Due to a Windows operating system update that interacts with the Dell Data Protection PCS driver, DVD media fails to be
formatted/burned when PCS is set to UDF only. CD and USB media are not affected. [24833]
Resolved Technical Advisories v7.2.3
Encryption
● SDE recovery triggered by changes to the registry no longer occur.
● Performance tuning enhancements were made in this release to improve hibernation file decryption performance.
● Improvements have been made to External Media Edition to improve handling of inaccessible system files, such as locked or
read-only autorun.ini file. [22100]
● When a computer is equipped with a Hardware Crypto Accelerator that is operational and owned, it is not required to use
HCA policies, although it is a best practice. File/folder encryption policies optionally can be used in addition to HCA policies.
[23541]
● When using DropBox, syncing of the CredDB.cef file now works as expected. [23667]
● When using External Media Edition and there is not enough space on the media to complete an encryption sweep, a dialog
now displays that alerts the user that one or more files were not able to be encrypted. [23675]
● When uninstalling External Media Edition, all External Media Edition system files are properly removed. [23768]
● When cutting/pasting a file from Windows Explorer to EMS Explorer, the file is now properly "cut" from Windows Explorer as
expected. [24040]
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Technical Advisories