Users Guide

Technical Advisories
To ensure the security of your confidential data, Encryption Personal encrypts the data on your Microsoft Windows computer.
You (or authorized users) can always access the data when logged into the computer, but unauthorized users will not have
access to this protected data. Data always remains encrypted on the drive, but because our encryption is designed to be
transparent to you, there is no need to change the way you work with applications and data.
See KB 301500 to view FIPS compliance status for the data security line of products.
Contact Dell ProSupport
Call 877-459-7304, extension 4310039 for 24x7 phone support for your Dell product.
Additionally, online support for Dell products is available at dell.com/support. Online support includes drivers, manuals, technical
advisories, FAQs, and emerging issues.
Be sure to help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code
available when you call.
For phone numbers outside of the United States, see Dell ProSupport International Phone Numbers.
New Features and Functionality v11.1
● Installs and upgrades to Windows 11 and Windows 10 21H2 are not blocked with Encryption Personal v11.1. Dell does not
support preview versions of operating systems and using unsupported operating systems may result in data loss. Go to KB
article 156050 for additional Information on Windows operating system compatibility.
● The Encryption Administrator Password now protects against brute-force attacks with a cooldown timer that invokes a 15
minute lockout if the password is entered incorrectly three times.
Resolved Security Advisories v11.1
● The icon and verbiage for failed login attempts in the PBA environment have been aligned. [DDPC-12662]
Resolved Technical Advisories v11.1
Encryption v11.1
● An issue resulting in corruption of hard link files after new data is written is resolved. [DDPC-12079]
● An issue caused by policies with large character counts in a single policy resulting in the Local Management Console not
properly displaying policies and displaying a 100 error code is resolved. [DDPC-12326]
● Files in OneDrive folders now decrypt as expected. [DDPC-12444]
● Interactive user detection no longer blocks all removable media if multiple users rapidly log in and out of the computer.
[DDPC-12561]
● The child installers now extract from the master installer as expected on computers that have the Security Framework
installed. [DDPC-12571]
● The Encryption Management Agent now provides the following error when unsupported Windows Feature Updates fail to
install: Dell Encryption is preventing an upgrade to an unsupported version of Windows. Contact Dell ProSupport
for Software for assistance. [DDPC-12597]
● A rare issue resulting in partial file corruption with files containing hard link based on their naming convention in tandem with
rapid superceding updates is resolved. [DDPC-12693]
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