Users Guide

Technical Advisories v8.2
Advanced Authentication
● If the "Interactive logon: Smart card removal behavior" Group Policy Object is configured to lock or force log off when a
smart card is removed, the computer will be locked or the user will be logged off during Dell Data Protection | Encryption
installation, because smart card reader drivers are updated during Dell Data Protection | Encryption installation. To work
around the issue, unmount the smart card from the reader prior to installing Dell Data Protection | Encryption. [27856]
● Amended 01/2014 - When using Microsoft Windows 8.1, Single Sign-On with Password Manager does not work with some
email providers. [28259]
● Amended 01/2014 - The Password Manager prompt to add a login screen displays after de-selecting "Prompt to add
logons for logon screens" in the Security Console Settings or when selecting "Exclude this screen" in Internet Explorer
Icon Settings. To correct the issue, download and install Microsoft KB2888505 https://support.microsoft.com/kb/2888505.
[28334, 28445, 28536]
● Touch capability is not available for Password Manager icons on Dell Venue Pro 11 and Dell Venue Pro 8 tablets.
● Updated drivers for the Eikon to Go external fingerprint reader for Windows 8.1 can be found on support.dell.com.
Resolved Technical Advisories v8.1.1
Encryption
● Upon upgrade to 8.1, EMS was failing to prompt CD/DVD media to encrypt due to the controller driver failing to provide
the correct device type to EMS. This release resolves the issue and CD/DVD media is now properly prompted to encrypt.
[28150]
● Additional hardening and stability fixes have been added to this release.
● This release resolves the issue of encrypting/decrypting files larger than 4GBs.
New Features and Functionality v8.1
● Personal Edition adds class level port controls to block data leakage to smartphones
● Personal Edition adds Windows XP support for software encryption
Resolved Technical Advisories v8.1
All Products
● Windows Vista is no longer a supported operating system.
Encryption
● The Dell Data Protection | Encryption v8.x conflict with Symantec Endpoint Protection v12.x. has been resolved. The
SEP v12.x product uses 2 separate filter drivers which led to a dead-lock with the re-architected Dell Data Protection |
Encryption v8.x file encryption driver. [27660]
● A registry override has been created to allow SDE encryption on a self-encrypting drive. By default, the 8.x client disables
SDE encryption if a self-encrypting drive is detected on the computer. It does not matter if the drive is the primary disk
or not. This can be a problem if the customer only wishes to use SDE encryption and has a self-encrypting drive that is
not configured. Use this registry setting to always enable SDE on a self-encrypting drive that is not configured. A reboot is
required for this setting to take effect. [27565]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\CMGShield]
AlwaysApplySDE=REG_DWORD:1
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Technical Advisories