Users Guide

Uninstall Security Tools Authentication
[28791]
Cloud Edition
● Pop-up windows that alert the user to reboot or to run an update should persist but do not. [DDPCE-39, DDPCE-40]
● When creating a folder in the Dropbox client, the user is unable to assign a name to the new folder. [DDPCE-74]
● Occasionally, slow performance is observed when listing files through a managed browser section. [DDPCE-93]
● When using Box, new local folders are not synchronized in the cloud if a folder named "New…" exists in cloud storage. To
work around this issue, delete the folder with the name "New…." [DDPCE-96]
● Occasionally, if Cloud Edition is left running and idle, an error occurs and the system tray icon cannot reconnect to the
service. To work around this issue, restart the computer and log on to Cloud Edition. [DDPCE-157]
● When using Box and Dropbox, some files that are deleted locally are not removed from cloud storage. [DDPCE-168]
New Features and Functionality v8.2.1
● Personal Edition now supports Microsoft Windows 8.1.
Resolved Technical Advisories v8.2.1
Encryption
● Personal Edition provides improved support for the touch keyboard on the Microsoft Windows 8.1 Sign On Screen.
● Log files are now placed in the proper directory on localized operating systems. [25463]
● An unrecoverable error no longer occurs upon encryption completion when the Local Management Console is left open and
the computer is locked for an extended period of time. [27545]
● Interoperability issues when using VMware image files have been resolved. [28355]
● Previously, when uninstalling the Encryption client, if the uninstaller failed, the Decryption Agent would be installed before
the uninstaller failed. This caused issues because the uninstaller would not re-run if the Decryption Agent was already
installed. This issue is resolved. [28364]
Technical Advisories v8.2.1
Advanced Authentication
● Pre-enrolled Contactless Smart Card users are lost after joining the computer to the domain. Therefore, the indicator on
enrollment status shows that no users have been enrolled using Contactless Smart Cards. To work around the issue, log on
to the computer with a user ID and password, then re-enroll Contactless Smart Cards for local and domain users. [28386]
● Amended 03/2014 - When using Microsoft Windows 7 on the All-in-One computer without an external keyboard, the
On-Screen Keyboard does not automatically display after the computer resumes from the sleep or hibernate state. To display
the On-Screen Keyboard, select the On-Screen Keyboard button at the lower left of the Windows Login Screen. [28606]
● Amended 04/2014 - Integrated fingerprint readers on Latitude E6430u and Latitude E5430 do not work after installing Dell
Data Protection | Security Tools 1.2.1 or later on Windows 7 (64-bit). To use the integrated fingerprint reader on these
computer models, use Dell Data Protection | Security Tools 1.2 (or Dell Data Protection | Encryption 8.2). [28979/DDPC-157,
MMW-393]
New Features and Functionality v8.2
● Personal Edition now supports Microsoft Windows 8.1 on Dell Venue Pro 11, Dell Venue Pro 8, and Dell OptiPlex 3020.
Technical Advisories
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