Users Guide

● Upgrade failures related to a USH fingerprint sensor configuration file error have been resolved. [28845]
● Attended enrollment is no longer needed when the Authentication Policy is set to Fingerprints + Contactless Smart Cards.
[28873]
Technical Advisories v8.3.2
Encryption
● Local options to manage the secondary drive are unavailable in the Dell Data Protection | Encryption console until after a
policy change on that drive is applied and the computer is re-booted. [29046]
● USB external media provisioned with Dell Data Protection | External Media Edition cannot be accessed and the message All
encryption key material has been deleted is displayed to the user.
This condition occurs when external media provisioned by Dell Data Protection | Encryption for Mac is accessed on Windows
computers running Dell Data Protection | Encryption for Windows. To recover from this condition, follow the instructions
below. [29055]
Instructions
1. Insert the external media into a computer without Dell Data Protection | Encryption installed (a clean computer, WinPE
image, Windows boot disc, etc.).
2. Manually delete the hidden _Encryption_Data_Do_Not_Delete_ folder. If running this from a command prompt you may
need to remove the hidden attributes first (i.e. attrib -r -h -s _Encryption_Data_Do_Not_Delete_).
3. Manually delete the Access Encrypted Files (Mac).dmg, AccessEncrytpedFiles.exe, and autorun.inf files from the root of
the device.
4. Login to a computer running Dell Data Protection | Encryption with the same user account that originally encrypted
the external media. Older versions of Dell Data Protection | Encryption will also require both the same user and same
computer that originally encrypted the external media.
5. Insert the EMS-encrypted external media.
6. You are prompted to perform a recovery. Click Yes.
7. Enter a new password to restore access to encrypted files.
● PCIe SSDs are not supported on Precision T-series computers.
New Features and Functionality v8.3.1
● Dell Data Protection | Encryption Personal Edition now supports Offline Files and Folders. For an overview of Offline Files
and Folders, see http://windows.microsoft.com/en-us/windows/understanding-offline-files#1TC=windows-7.
● Dell Data Protection | Encryption Personal Edition now supports OneDrive on Windows 8.1. [28300, 28303, 28304]
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Technical Advisories