Users Guide

Resolved Technical Advisories v8.4.1
Encryption
● The DDP installation process now proceeds normally on laptops connected to a power source, even if the battery charge
falls below 10 percent. [27974/DDPC-56]
● Previously, when using Dell Digital Delivery, installation could fail based on the order of installation of Security Tools or the
DDP master installer. Logic has been added to correct this issue. [28070, MMW-293]
● A few previously unlocalized master installer screens are now localized. [28619, 28620, DDPC-73, DDPC-262]
● Previously, when upgrading, an error message displayed indicating that ushradiomode64.exe was not able to start correctly.
The issue of a third-party installer incorrectly attempting to install Microsoft .Net Framework 3.5 on the computer is
resolved. [29049, DDPC-182, MMW-357]
● Installation/upgrade failures related to SQL Compact have been resolved. [DDPC-43, DDPC-384]
● Multiple performance improvements have been made to file/folder and HCA encryption. [DDPC-171, DDPC-279]
● In Windows 8.1, the Metro HelpAndTips app now opens and functions normally. [DDPC-264]
Advanced Authentication
● Previously, when using a non-USH external fingerprint reader, after the computer went to sleep or was rebooted, logon
using fingerprint failed. The issue with the credential provider timing out when attempting to confirm the fingerprint reader is
connected to the computer is resolved. [28605, MMW-360]
Preboot Authentication
● Previously, on some computers with Security Tools and Preboot Authentication enabled, the computer would not boot after
entering credentials into the PBA logon screen, and the computer would halt at a black screen with the words "Parity Error".
[DDPLP-137]
Technical Advisories v8.4.1
Encryption
● After installation, HCA encryption and the Preboot Authentication environment are not provisioned until after the computer
reboots a second time and the user provides the Encryption Administrator Password. [DDPC-448]
● The Shield does not detect password changes for non-domain accounts when the password is reset from another account.
As a result, when the non-domain user attempts to logon again, the logon fails because the Shield did not synchronize the
password change. [DDPC-490]
Advanced Authentication
● Amended 12/2014 - Fingerprint enrollment does not prevent the user from using fingerprints from different fingers when
enrolling a single finger. [MMW-212]
Preboot Authentication
● Single Sign-on intermittently fails on computers with self-encrypting drives on which Preboot Authentication is activated.
[DDPLP-144]
● When replacing a provisioned self-encrypting drive (with the Preboot Authentication environment active) with a new self-
encrypting drive and provisioning the Preboot Authentication environment, after the new SED is provisioned, the old SED
can no longer be recovered. [DDPLP-150, MMW-581]
● On the Dell Latitude Rugged Extreme, the user is able to detach the tablet from the dock. However, the dock is needed to
log in through the PBA. Detach the tablet only after the PBA authentication step is complete. [DDPLP-162, DDPLP-163]
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Technical Advisories