Users Guide

Drive Availability Standard
Seagate ST320LT014 (Julius 320GB) ✓ Opal 1
Seagate ST500LM001 (Kahuna 500GB) ✓ Opal 2/eDrive
Seagate ST1000LM015 (Kahuna 1000GB) ✓ Opal 2/eDrive
Seagate ST500LM023 (Yarra X) ✓ Opal 2/eDrive
Seagate ST500LT025 (Yarra R) ✓ Opal 2/eDrive
Seagate ST500LT033 (Asagana) ✓ Opal 2/eDrive
Seagate ST1000DM004 (Desktop 3.5-inch 1000GB) X Opal 2/eDrive
Seagate ST1000DM004 (Desktop 3.5-inch 2000GB) X Opal 2/eDrive
Seagate ST1000DM004 (Desktop 3.5-inch 3000GB) X Opal 2/eDrive
Samsung SM850 PRO 2.5-inch MZ-7KE128 - MZ-7KE2T0
(2.5-inch SED SSD 128GB to 2000GB)
X Opal 2/eDrive
Samsung SM850 EVO 2.5-inch MZ-75E120-MZ-75E2T0
(2.5-inch SED SSD 120GB to 2000GB)
X Opal 2/eDrive
Samsung SM850 EVO mSATA MZ-M5E120 - MZ-
M5E1T0(mSATA SED SSD 120GB to 1000GB)
X Opal 2/eDrive
Samsung SM850 EVO M.2. MZ-N5E120- MZ-N5E500(M.2.
SED SSD 120GB to 500GB)
X Opal 2/eDrive
Samsung PM851 OPAL SSD - mSATA (mSATA 128GB -
512GB)
✓ Opal 2/eDrive
Samsung PM851 OPAL SSD - M.2. (M.2. 128GB - 512GB) ✓ Opal 2/eDrive
Micron M500 SSD 2.5-inch (120GB - 960GB) X Opal 2/eDrive
Micron M500 SSD mSATA (120GB - 480GB) X Opal 2/eDrive
Technical Advisories v8.7
Encryption
● If the HCA algorithm is changed during encryption, SDE encryption rather than HCA re-encryption begins. To work around
this issue, restart the computer. After log in, HCA encryption begins normally. [DDPMTR-406]
● Reinstallation may fail with an error such as a file or folder access error or an EMSService crash, if the \temp folder was
previously encrypted with the Common Encryption Key and files were not fully decrypted before uninstallation. To work
around this issue, before reinstalling, remove files from the \temp folder. [DDPMTR-1647, DDPMTR-1782]
● When the Encryption Removal Agent is used to decrypt and uninstall, if an invalid Encryption Administrator Password is
entered, an incorrect error message displays: "Failed to deserialize the specific file" [DDPMTR-1649]
● Running Diagnostic Info results in a file archiving error if run when files that must be accessed are locked or in use.
[DDPMTR-1830]
● When running the Setup Wizard after WSDeactivate, access to Common and User encrypted data is lost. To work around
this issue, after running WSDeactivate, do not run the Setup Wizard. Instead, perform File/Folder Encryption recovery as
explained in the Recovery Guide. Select the option, My system does not allow me to access encrypted data.... Reboot the
computer then run the Setup Wizard to re-activate the user. [DDPMTR-1831]
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Technical Advisories