Users Guide

Table Of Contents
The Secure Windows Hibernation File and Prevent Unsecured Hibernation policies are now enforced after upgrade.
[DDPC-4786]
The WSScan Unencrypted file in Violation option now initiates a sweep of unencrypted files as expected, without the files
having to be selected or accessed. [DDPC-4790]
An issue is resolved that resulted in Windows Update failures with Office and Windows 10 feature updates. [DDPSUS-1323]
Resolved Customer Issues
An issue is resolved that resulted in a long delay after pressing Ctrl+Alt+Del on a computer running Dell Desktop Authority.
[DDPC-500]
An issue is resolved that resulted in multiple restart prompts. [DDPC-4484, DDPC-4535]
Advanced Authentication
The Enroll Credentials window no longer occasionally displays after a computer with fingerprint or smart card enrolled
credentials resumes from sleep. [DDPC-4269]
Technical Advisories v8.12
Encryption
To display advanced properties PDAID, Length, and Tag on the Properties > Encryption tab of an encrypted file, add the
following registry setting:
[HKEY_LOCAL_MACHINE\SYSTEMCurrentControlSet\ServicesCmgShieldFFE]
"CredDBCEFAllowProcessList"=explorer.exe,explorer.ex,explorer.e,explorer.,explorer,explore,explor,dllhost.exe,dllhost.ex,dllh
ost.e,dllhost,dllhost
[DDPC-4185]
If Personal Edition is uninstalled before activation, an error message displays: "EmbeddedServer service is in a pending delete
state. error 0z430." To work around this issue, before uninstalling, allow the client to activate and then restart the computer
before beginning uninstallation. [DDPC-4886]
When encryption or decryption is paused, the Compliance/Provisioning status may not be accurately indicated in the Local
Management Console. [DDPC-5063]
Added 04/2018- Currently, users have to manually delete old files individually on Encrypt4Share. The current workaround is
to press Ctrl+Shift+Click all the files and then select remove. [DDPC-8943]
Resolved Technical Advisories v8.11
Encryption
An issue is resolved that resulted in the Local Management Console appearing unresponsive while the Encryption client
performed tasks in the background. [DDPC-2769]
The WSScan user interface now opens to the option of Unencrypted Files, as expected, when commands -ua-, -ua, and
-uav are used to launch the user interface. [DDPC-3473]
An issue is resolved that caused the Shield service to occasionally crash when the user logged out. [DDPC-3939]
Added 05/2018 - Aventail Access Manager is now supported with Encryption client on Windows 10 computers. [DDPC-4335]
Resolved Customer Issues
An issue is resolved that resulted in the user's temporary inability to access User and Common encrypted files due to a
timeout in communication with the Shield service. [DDPC-2230, DDPC-3486, DDPC-4134]
Sparse files are no longer populated during encryption and decryption sweeps. [DDPC-3201]
WSScan now functions as expected when processing file names longer than 260 characters. [DDPC-3928]
Technical Advisories
37