Users Guide

● An executable file cannot be run a second time from EMS Explorer if the user runs the file but then cancels the operation at
the prompt after entering the EMS password. To work around this issue, close then reopen EMS Explorer and run the file.
[DDPC-5781]
● On some computers, Microsoft KB4015219 may fail to install. [DDPC-5789]
Preboot Authentication v8.13
● Amended 8/2017 - Preboot Authentication fails with some docking stations and adapters. For a list of docking stations and
adapters that are supported with PBA, see www.dell.com/support/article/us/en/19/sln296720/. [DDPC-2693, DDPC-6228]
SED Client v8.13
● Amended 7/2017 - Configuration of self-encrypting drives for Dell’s SED management differ between NVMe and non-NVMe
(SATA) drives, as follows.
○ Any NVMe drive that is being leveraged as an SED – The BIOS’ SATA operation must be set to RAID ON, as Dell’s SED
management does not support AHCI on NVMe drives.
○ Any NVMe drive that is being leveraged as an SED – The BIOS's boot mode must be UEFI and Legacy option ROMs must
be disabled.
○ Any non-NVMe drive that is being leveraged as an SED – The BIOS’ SATA operation must be set to AHCI, as Dell’s SED
management does not support RAID with non-NVMe drives.
￭ RAID ON is not supported because access to read and write RAID-related data (at a sector that is not available on a
locked non-NVMe drive) is not accessible at start-up, and cannot wait to read this data until after the user is logged
on.
￭ The operating system will crash when switched from RAID ON > AHCI if the AHCI controller drivers are not pre-
installed. For instructions on how to switch from RAID > AHCI (or vice versa), see http://www.dell.com/support/
article/us/en/19/SLN306460.
Supported OPAL compliant SEDs require updated Intel Rapid Storage Technology Drivers, located at .
Dell recommends Intel Rapid Storage Technology Driver version 15.2.0.0 or later, with NVMe drives.
[DDPC-5941, DDPC-6219]
New Features and Functionality v8.12
● A standalone version of Encrypt for Sharing, Encrypt4Share.exe, is now added to the <installation folder>\Dell Data
Protection\Encryption folder at installation and can be accessed from the Windows Start menu.
Resolved Technical Advisories v8.12
All Products
● Very long installation times no longer occur on Windows 7, due to removal of Windows KB2913763 from the installer. If
KB2913763 is not yet installed on the computer, install it then reboot before installing Personal Edition. For more information,
see https://support.microsoft.com/en-us/kb/2913763. [DDPC-4257, DDPC-1619, CSF-847]
Encryption
● On Windows 10, the Encryption icon now displays as expected on encrypted files in File Explorer. [DDPC-1186, DDPC-2817,
DDPMTR-1864]
● Debug-level logging is improved. [DDPC-2307]
● Upgrade to Windows 10 now proceeds as expected when the installation media is stored in a folder that is encrypted with
the User or Common key. [DDPC-4146]
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Technical Advisories