Users Guide

● The Encrypt for Sharing dialog no longer continues to display after the user locks the Dell Latitude 5289. [DDPC-5719]
Resolved Customer Issues
● An issue is resolved that resulted in unresponsiveness of the computer following hibernation. [DDPC-1475]
● An issue is resolved that caused the computer to become unresponsive, followed by a Windows bugcheck. [DDPC-2349,
DDPC-3284]
● Two issues are resolved that led to errors in applications that were running during an encryption sweep. [DDPC-2751,
DDPC-4444]
● After upgrade to Windows 10, a second restart is no longer required in certain cases for encryption to resume. [DDPC-4080]
● Added 05/2018 - When the Encryption client is installed on Windows Server 2016 Standard Edition, the OS/Version field for
the Endpoint now reads "Microsoft Windows Server 2016 Datacenter/10.0.14393" in the Dell Server. [DDPC-4836]
●
Diagnostic Info performance and error messaging are improved. [DDPC-5559]
● File names on the Start menu are now correctly translated into French. [DDPC-5895]
Advanced Authentication
● The user name now displays in the Authentication Required dialog during credential enrollment in the Dell Data Security
Console. [DDPC-6013]
SED Client v8.15
● The Crypto Erase Password policy now cryptographically erases the SED, deletes the authentication tokens for all users, and
locks the SED. Afterward, only an administrator can forcibly unlock the device. [DDPLP-370, DDPC-5472, 26862]
Technical Advisories v8.15
Encryption
● If the CmgHiber.sys or CmgHiber.dat file is missing from C:\windows\system32\drivers on a computer that
hibernates, the computer will not resume. Ensure that disk cleaner and optimization tools do not delete these files.
[DDPC-6211]
● Policy updates are not received following a user security identifier (SID) change. [DDPC-6374]
● Encrypted user and common data on a computer with an HCA card is unrecoverable if the user clears HCA ownership,
even though the computer is not HCA-encrypted, because the user and common keys are wrapped in the GPE (HCA) key.
[DDPC-6505, DDPC-6535]
● On rare occasion, the Local Management Console becomes unresponsive. To work around this issue if it occurs, add the
following exclusion to the SDE Encryption Rules policy: -^3C:\Windows\Globalization [DDPC-6547]
● Command-line uninstallation with the Encryption Removal Agent parameter fails. To work around this issue, uninstall with the
master installer or by double-clicking the child installer executable file. Dell recommends storing a copy of the LSARecovery
file locally before running a scripted uninstallation with decryption. [DDPC-6568]
Advanced Authentication
● SSL is no longer supported. TLS 1.0, 1.1, or 1.2 should be used rather than SSL.
SED Client v8.15
● SSL is no longer supported. TLS 1.0, 1.1, or 1.2 should be used rather than SSL.
New Features and Functionality v8.13
● The Encryption client is now supported with the Windows 10 Creators Update (Redstone 2 release).
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Technical Advisories