Users Guide

Resolved Technical Advisories v10.9
Encryption v10.9
● If a duplicate user attempts to activate with Deferred Activation, the following message displays: Activation Failed & the
user is already activated on this computer. [DDPC-7456]
● An issue resulting in a memory leak due to file name length is resolved. [DDPC-7569]
● Encryption Personal logs now display the correct product name. [DDPC-11637]
● An issue resulting in the Dell DiagnosticInfo utility detecting a client operating system as a server operating system is
resolved. [DDPC-11762]
● Encryption External Media now displays on the component selection screen when upgrading Dell Encryption. [DDPC-11998]
● An issue resulting in the inability to use smart card login from a remote location is resolved. [DDPC-12068, DDPC-12290,
DDPSUS-2821]
● An issue resulting in incomplete feature installation when installing with the master installer using command-line or
interactively is resolved. [DDPSUS-2870, DDPSUS-2908, DDPC-12090]
● Block SID functionality with multiple disks is improved. [DDPC-12183]
● An issue resulting in inaccessible data and unresponsive Start menu after Windows 10 Feature Update failure is resolved.
[DDPC-12121, DDPSUS-2844, DDPSUS-2854]
● An issue resulting in inaccessible data due to mishandling of System Disk Encryption keys is resolved. [DDPC-12123,
DDPSUS-2850]
● An issue resulting in encryption sweep failures on computers protected by Dell Encryption and VMWare Carbon Black Cloud
or many anti-virus solutions is resolved. [DDPC-12205, DDPSUS-2883]
● An issue resulting in failed provisioning for computers protected by Dell Encryption is resolved. [DDPC-12289,
DDPSUS-2893, DDPSUS-2906]
● An issue resulting in nonfunctional shortcuts after completing an encryption sweep is resolved. [DDPC-12265]
● An issue resulting in failed Dell Encryption reactivation due to a corrupt System Disk Encryption key vault is resolved.
[DDPC-12255]
● An issue resulting in failed Windows 10 Feature Updates and computer crash due to a corrupt System Data Encryption key
vault is resolved. [DDPSUS-2862]
● An issue resulting in inaccessible files due to System Data Encryption key handling is resolved. [DDPSUS-2867]
Pre-boot Authentication v10.9
● The Pre-boot Authentication environment now displays the correct version in the About section. [DDPC-11995]
SED Manager v10.9
● No technical advisories exist.
Technical Advisories v10.9
Encryption v10.9
● Devices with multiple disks may not display the status of disks immediately when selecting the Encryption tab in the Data
Security Console . [DDPC-11346]
● If Policy-Based Encryption is installed before the Encryption Management Agent, computer crash may occur. This issue is
caused by failure to load the encryption Sleep driver which is used to manage the PBA environment. As a workaround,
use the master installer or ensure that Policy-Based Encryption is installed after the Encryption Management Agent.
[DDPC-12239]
10
Technical Advisories