Users Guide

Encryption Enterprise for Mac Technical Advisories
v8.16.2
Encryption Client v8.16.2
● Decrypt recovery is not supported with macOS High Sierra 10.13.2 and higher on Mac Encryption v8.16.2 and higher.
[DDPMS-1689]
● An unmounted, encrypted APFS volume may impair Encryption client performance.
Encryption Enterprise for Mac New Features and
Functionality v8.16
● macOS High Sierra 10.13.1 is now supported.
● With macOS High Sierra, only FileVault encryption is supported, which Encryption Enterprise for Mac will manage. After an
upgrade to v8.16 and then to High Sierra with the Dell Volume Encryption policy set to On and Encrypt Using FileVault for
Mac set to Off, a policy conflict message displays on the Encryption client. The administrator must set both policies to On.
●
Dell Encryption is only supported on macOS Sierra and earlier versions.
● System Integrity Protection (SIP) was hardened in macOS High Sierra (10.13.x) to require users to approve new third-party
kernel extensions. For information on allowing kernel extensions on macOS High Sierra, see KB article SLN307814.
Encryption Enterprise for Mac Technical Advisories
v8.16
Encryption Client v8.16
● With Encryption External Media, if a user erases a drive and formats it to HFS+ or a variant of FAT, the user may not be
prompted to provision and the Preference pane displays an error message. To work around this issue, the user can remove
and then reinsert the media. [DDPMS-1121]
● On the Policies tab, after you enable Encryption External Media and FileVault 2 on a system drive and then add PBA users,
the Ctrl + Option + Command does not display options. To work around this issue, close the Preferences pane and reopen
the Policies tab. [DDPMS-1394]
● If an IPv6 address is used in either the installer pane or the .plist file, a symbolic or domain name address must be used to
communicate with the Dell Server rather than a numeric address. [DDPMS-1405]
● With macOS High Sierra and Encryption External Media, some required resources for Dell Encryption must be allowed or
a dialog regularly opens to remind the user. To work around this issue, the user must navigate to System Preferences >
Security and Privacy and click Allow for the extension by Benjamin Fleischer (# 3T5GSNBU6W) or any other extension
specified by their administrator. [DDPMS-1436, DDPMS-1500]
● If encryption is enabled and then disabled with the System Volume Only policy and FileVault 2, policy is not updated on the
Encryption client. To work around this issue, reboot the computer if prompted. [DDPMS-1464]
● With High Sierra, HFS+, or FileVault 2, after logging in and activating a domain user through PBA, the Policies tab may omit
some user information. Since this is not a local user ID, the user information is not available. [DDPMS-1477]
Encryption Enterprise for Mac New Features and
Functionality v8.15
● macOS Sierra 10.12.6 is now supported.
● Enterprise Edition is rebranded to Encryption Enterprise (Dell-Encryption-Enterprise.dmg).
● External Media Edition is rebranded to Encryption External Media (Access Encrypted Files.dmg).
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Encryption Enterprise for Mac Technical Advisories