Deployment Guide

Table Of Contents
RAID ON is not supported because access to read and write RAID-related data (at a sector that is not available on a
locked non-NVMe drive) is not accessible at start-up, and cannot wait to read this data until after the user is logged
on.
The operating system will crash when switched from RAID ON > AHCI if the AHCI controller drivers are not pre-
installed. For instructions on how to switch from RAID > AHCI (or vice versa), see KB article 124714.
Supported OPAL compliant SEDs require updated Intel Rapid Storage Technology Drivers, located at www.dell.com/support.
Dell recommends Intel Rapid Storage Technology Driver version 15.2.0.0 or later, with NVMe drives.
NOTE: The Intel Rapid Storage Technology Drivers are platform dependent. You can find your system's driver at the link
above based on your computer model.
Direct Feature Updates from Windows 10 v1607 (Anniversary Update/Redstone 1), to the Windows 10 v1903 (May 2019
Update/19H1) are not supported with Dell Encryption. Dell recommends updating the operating system to a newer Feature
Update if updating to Windows 10 v1903. Any attempts to update directly from Windows 10 v1607 to v1903 results in an
error message and the update is prevented.
NOTE: A password is required with Pre-boot Authentication. Dell recommends setting a minimum password of 9 or
more characters.
NOTE: A password is required for all users added in the Add User panel. Zero-length password users will be locked out
of the computer following activation.
NOTE: Computers protected by SED Management must be updated to Windows 10 v1703 (Creators Update/Redstone
2) or later before updating to Windows 10 v1903 (May 2019 Update/19H1) or later. If this upgrade path is attempted, an
error message displays.
NOTE:
In-place operating system upgrades to a newer version - such as Windows 7 or Windows 8.1 - to Windows 10 is
not supported.
Hardware
For the most up-to-date list of Opal compliant SEDs supported with the SED Manager, see KB article 126855.
For the most up-to-date list of platforms supported with the SED Manager, see KB article 126855.
For a list of docking stations and adapters supported with SED Manager, see KB article 124241.
International Keyboards
The following table lists international keyboards supported with Pre-boot Authentication on UEFI and non-UEFI computers.
International Keyboard Support - UEFI
DE-FR - (French Swiss) EN-GB - English (British English)
DE-CH - (German Swiss) EN-CA - English (Canadian English)
EN-US - English (American
English)
International Keyboard Support - Non-UEFI
AR - Arabic (using Latin letters) EN-US - English (American English)
DE-FR - (French Swiss) EN-GB - English (British English)
DE-CH - (German Swiss) EN-CA - English (Canadian English)
Operating Systems
The following table details the supported operating systems.
10
Requirements