Users Guide

Recovery Questions
The Recovery Questions page allows you to create, delete, or change your recovery questions and answers. Recovery Questions
provide a question and answer-based method for you to access your Windows accounts if, for example, the password is expired
or forgotten.
NOTE:
Recovery questions are used to recover access to a computer only. The questions and answers cannot be used to log on.
If you have no previous PBA recovery questions enrolled:
1. Click the Recovery Questions tab.
2. Select from a list of pre-defined questions and then enter and confirm the answers.
3. Click Enroll.
NOTE:
Click Reset to clear the selections on this page and start over.
Recovery Questions Already Enrolled
If PBA recovery questions have already been enrolled, you can either delete or re-enroll them.
1. Click the Recovery Questions tab.
2. Click the appropriate button:
● To remove the PBA recovery questions completely, click Delete.
● To re-define PBA recovery questions and answers, click Re-enroll.
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Sign-in Access