Reference Guide

Security Management Server v10.2.11 AdminHelp
5. Restart all Security Servers in the federation.
The restart converts the CLR() tag to the encrypted tag, ENC(), in the
federatedservers.properties file.
Recover Data - BitLocker Manager
See the Recovery Guide
for the most up-to-date recovery instructions.
Recover Endpoint
To download encryption keys of a managed or removed endpoint:
NOTE: Select Include Removed Endpoints to display endpoints that were previously removed.
1. In the left pane, click Management > Recover Endpoint.
2. Enter the hostname and click Search.
3. Click Recover next to the endpoint.
4. Enter a password then click Downloadx86 or Downloadx64.
5. Copy the recovery file to the endpoint and run the file.
Windows Recovery
For Windows Recovery, follow the instructions in the Recovery Guide. The latest Recovery Guide is
available at these locations:
Encryption
Endpoint Security Suite Enterprise
SED Recovery
For information about SED authentication failure or SED endpoint recovery, see SED Recovery
.
Encryption External Media Recovery
For information about recovering after Encryption External Media authentication failure, see
Encryption
External Media Authentication Failure.
Mac Recovery
See the Encryption Enterprise for Mac Administrator Guide, available at dell.com/support
for the most
up-to-date recovery instructions.
License Management
License Management
To view usage of Client Access Licenses (CALs) that you own and upload new licenses, click
Management > License Management.
Upload Client Access Licenses
You received CALs separately from the installation files, either at the initial purchase or later if you
added additional CALs.
1. In the left pane, click Management > License Management.
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