Administrator Guide

1. Create a forensic administrator account in the Management Console for the purpose of performing the silent
uninstallation.
2. Use a temporary password for that account that is unique to that account and time period.
3. After the silent uninstallation has been completed, remove the temporary account from the list of administrators or
change its password.
Some older clients may require escape characters of \" around the values of parameters. For example:
DDPE_XXbit_setup.exe /x /v"CMG_DECRYPT=\"1\" CMGSILENTMODE=\"1\" DA_SERVER=
\"server.organization.com\" DA_PORT=\"8050\" SVCPN=\"[e-mail]\"
DA_RUNAS=\"domain\username\" DA_RUNASPWD=\"password\" /qn"
Uninstall Encryption External Media
Once extracted from the master installer, the Encryption installer can be located at C:\extracted\Encryption
\DDPE_XXbit_setup.exe.
Command Line Uninstallation
Run a command line similar to the following:
DDPE_XXbit_setup.exe /s /x /v"/qn"
Reboot the computer when finished.
Uninstall Full Disk Encryption
● Network connection to the Dell Server is required for PBA deactivation.
Process
● Deactivate the PBA, which removes all PBA data from the computer and unlocks the Full Disk Encryption keys.
● Uninstall Full Disk Encryption.
Deactivate the PBA
1. As a Dell administrator, log in to the Management Console.
2. In the left pane, click Populations > Endpoints.
3. Select the appropriate Endpoint Type.
4. Select Show >Visible, Hidden, or All.
5. If you know the Hostname of the computer, enter it in the Hostname field (wildcards are supported). You may leave the field
blank to display all computers. Click Search.
If you do not know the Hostname, scroll through the list to locate the computer.
A computer or list of computers displays based on your search filter.
6. Select the hostname of the desired computer.
7. Click Security Policies on the top menu.
8. Select Full Disk Encryption from the Windows Encryption group.
9. Change the Full Disk Encryption and policy from On to Off.
10. Click Save.
11. In the left pane, click the Commit Policies banner.
12. Click Commit Policies.
Wait for the policy to propagate from the Dell Server to the computer targeted for deactivation.
Uninstall Full Disk Encryption and PBA Advanced Authentication after the PBA is deactivated.
Uninstall Using the Child Installers
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