Administrator Guide

Chapter 9: Commonly Used Scenarios......................................................................................... 63
Encryption Client...............................................................................................................................................................64
SED Manager (including Advanced Authentication) and Encryption Client....................................................... 64
SED Manager and Encryption External Media........................................................................................................... 65
BitLocker Manager and Encryption External Media................................................................................................. 65
Chapter 10: Download the Software............................................................................................ 66
Chapter 11: Pre-Installation Configuration for SED UEFI, and BitLocker Manager........................ 68
Initialize the TPM.............................................................................................................................................................. 68
Pre-Installation Configuration for UEFI Computers..................................................................................................68
Pre-Installation Configuration to Set Up a BitLocker PBA Partition.................................................................... 69
Chapter 12: Designate the Dell Server through Registry.............................................................. 70
Chapter 13: Extract Child Installers............................................................................................. 73
Chapter 14: Configure Key Server................................................................................................ 74
Services Panel - Add Domain Account User...............................................................................................................74
Key Server Config File - Add User for Security Management Server Communication....................................75
Services Panel - Restart Key Server Service............................................................................................................. 76
Management Console - Add Forensic Administrator................................................................................................76
Chapter 15: Use the Administrative Download Utility (CMGAd)................................................... 78
Use Forensic Mode........................................................................................................................................................... 78
Use Admin Mode................................................................................................................................................................79
Chapter 16: Configure Encryption on a Server Operating System................................................ 82
Chapter 17: Configure Deferred Activation.................................................................................. 85
Deferred Activation Customization...............................................................................................................................85
Prepare the Computer for Installation......................................................................................................................... 85
Install Encryption with Deferred Activation................................................................................................................86
Activate Encryption with Deferred Activation........................................................................................................... 86
Troubleshoot Deferred Activation.................................................................................................................................87
Chapter 18: Troubleshooting....................................................................................................... 89
All Clients - Troubleshooting.......................................................................................................................................... 89
All Clients - Protection Status....................................................................................................................................... 89
Dell Encryption Troubleshooting (client and server) ...............................................................................................89
SED Troubleshooting........................................................................................................................................................99
Dell ControlVault Drivers............................................................................................................................................... 100
Update Dell ControlVault Drivers and Firmware................................................................................................ 100
UEFI Computers................................................................................................................................................................113
TPM and BitLocker.......................................................................................................................................................... 113
Chapter 19: Glossary.................................................................................................................. 142
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Contents