Quick Reference Guide

Windows Reference Files

You can use the following log files and error files to troubleshoot issues with the EKM 3.0 Windows installation:

• C:\tklm_install.stderr (standard error log file)

• C:\tklmV2properties\*.log (DB2 install log files)

• C:\Users\Administrator\IA-TIPInstall-00.txt (EKM 3.0 install log file)

NOTE: This path applies to Windows Server 2008 versions. For Windows Server 2003 R2 with Service Pack

2, the EKM 3.0 install log file is located at C:\Documents and Settings\Administrator\IA-TIPInstall-00.txt.

• C:\Dell\EKM\products\tklm\logs\audit\tklm_audit.txt (audit file). (This file can also be used to troubleshoot usage

issues in addition to installation issues.)

NOTE: The paths above assume C: as the root drive. Substitute your root drive letter for C:.