Quick Reference Guide
System Prerequisite Checks
EKM 3.0 performs system prerequisite checks before the installation. If you receive an error message after the License
Agreement screen, follow the instructions in the error message. For the most common errors, refer to the items below
for instructions.
Minimum System Requirements Failed
If you receive a Minimum System Requirements Failed error, click Cancel and Exit and confirm that your system meets
the requirements. Refer to Hardware and Software Requirements for the system requirements.
User not an Administrator on this System
You must be a root user on Linux or an administrator in Windows in order to install EKM 3.0.
SELinux Must be Disabled
If SELinux is installed and enabled, disable SELinux before starting the installation.
To disable SELinux in RHEL5, perform the following steps:
1. From the top toolbar on the desktop, navigate to System → Administration → Security Level and Firewall.
The Security Level Configuration window appears.
2. Click the SELinux tab. In the SELinux Setting box, click the arrows and select Disabled.
3. Click Apply.
4. Click OK.
5. Reboot the system for the changes to take effect.
To disable SELinux in RHEL4, perform the following steps:
1. Navigate to Applications → System Settings → Security Level .
A pop-up window appears.
2. In the pop-up window, select the SELinux tab.
3. In the drop-down menu, select Disable.
4. Reboot the system.
compat-libstdc++ Not Installed
If a “compat-libstdc++ Not Installed” error message displays, refer to Installing the compat-libstdc++ Library.
Minimum Shared Memory Limits Requirements Failed
When installing EKM 3.0 on Linux, the following error displays:
The system did not meet the minimum shared memory requirements needed for the
installation.
Make sure your system meets the minimum requirements before attempting this
installation.
To resolve this issue, perform the following steps:
1. To increase the shared memory to the required size and make it persistent, open a terminal session and issue the
following command:
echo "kernel.msgmni = 1024" >> /etc/sysctl.conf
echo "kernel.msgmax = 65536" >> /etc/sysctl.conf
echo "kernel.msgmnb = 65536" >> /etc/sysctl.conf
echo "kernel.sem = 250 256000 32 1024" >> /etc/sysctl.conf
echo "kernel.shmmax = 1268435456" >> /etc/sysctl.conf
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