Quick Reference Guide

Uninstalling EKM 3.0

This chapter describes how to uninstall EKM 3.0 from Windows and Linux.

CAUTION: Uninstalling EKM 3.0 will render all encrypted data written to the Dell PowerVault Tape Library via

library-managed encryption (LME) unreadable. Ensure all critical data is restored before uninstalling EKM 3.0. If

there is a possibility that you may reinstall EKM 3.0 in the future, create a backup before uninstalling EKM 3.0. Copy

the EKM 3.0 backup and installation profile (if you saved an installation profile) to an external drive before

uninstalling EKM 3.0. When you reinstall EKM 3.0, use this backup file to perform the restore operation. Refer to

Performing Backups and Restoring from a Backup.

NOTE: The uninstall process takes approximately 35 minutes. Do not turn off the system until the uninstall process

completes.

NOTE: Uninstalling EKM 3.0 also uninstalls WebSphere and DB2. If you are using the DB2 for other applications,

Dell recommends that you not uninstall EKM 3.0. It is recommended that you stop the EKM 3.0 service instead. For

information on stopping the EKM 3.0 service, refer to

Starting and Stopping the EKM 3.0 Server in Windows or

Starting and Stopping the EKM 3.0 Server in Linux.

NOTE: If you have a primary/secondary server setup, you must also perform the uninstall procedure on the

secondary EKM 3.0 server.

NOTE: If you want to reinstall EKM 3.0, refer to Reinstalling EKM 3.0.

Uninstalling EKM 3.0 in Windows

This procedure uses the EKM 3.0 uninstall program for Windows.

NOTE: The uninstall process takes approximately 35 minutes. Do not turn off the system until the installation

completes.

1. In Windows 2008 versions, open the Control Panel and navigate to Programs and Features.

In Windows Server 2003 R2 with Service Pack 2, open the Control Panel and navigate to Add or Remove Programs.

2. Right-click EKM 3.0 and select Uninstall.

3. Follow the on-screen instructions.

When the uninstall is complete, the Uninstall Complete window appears.

4. In the Uninstall Complete window, click Done.

A dialog box appears, stating that the system will reboot.

5. In the dialog box, click Done. (If you do not click Done, Windows will still reboot after about a minute.)

NOTE: If Windows does not reboot, restart the machine manually.

NOTE: If you encounter errors during the uninstall process, you can view the main install log in the user’s

home directory at <

root

>:\Users\Administrator. The main install log file is IA-TIPxxx. Scroll to the bottom of the

main install log file to determine where the process stopped or the last error occurred. You can also view the

log files in <

root

>:\tklmv2properties for more details.

NOTE: If you are reinstalling EKM 3.0 and the installation fails due to an incomplete uninstall, perform the

uninstall manually. Refer to Manually Uninstalling EKM 3.0 in Windows.