Quick Reference Guide

Merge Failure
If the merge procedure fails, perform the following steps:
1. Verify that the EKM 3.0 server is started. If it is not, start the EKM 3.0 server using the startserver command. Refer
to
Starting and Stopping the EKM 3.0 Server in Windows or Starting and Stopping the EKM 3.0 Server in Linux.
2. Close the command prompt.
3. Capture the debug log by saving it to another location or renaming it.
The debug log is located in the following directory: < root >:\Dell\EKM\bin\products\tklm\logs\debug.log in Windows,
or /opt/dell/ekm/bin/products/tklm/logs/debug.log in Linux.
4. Restore EKM 3.0 through the EKM 3.0 portal from the backup that you created in the first step of EKM 2.X to EKM 3.0
Merge Procedure. For instructions on restoring from a backup, refer to Restoring from a Backup.
5. Perform the merge procedure again. Refer to EKM 2.X to EKM 3.0 Merge Procedure.
Merging Additional EKM 2.X Versions into EKM 3.0
Perform this procedure if you have migrated or merged EKM 2.X into EKM 3.0 and you want to merge additional EKM 2.X
versions into EKM 3.0.
1. Remove the ekmcert certificate from EKM 3.0. Refer to Deleting the ekmcert Certificate, Keys, and Key Groups, and
Renaming Devices.
2. Perform the merge procedure for each additional EKM 2.X version you want to merge. Refer to EKM 2.X to EKM 3.0
Merge Procedure.
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