User guide

Licensed Customer Confidential Installing Historical Mail/Email Archive
Email Continuity Administrator Guide version 6.5 (1st ed.) 83
4 Right-click the Outlook toolbar area. Verify the Extension appears,
checked, in the list of applications.
a. In the toolbar menu, select Help > About Microsoft Office Outlook >
Disabled Items.
b. If the Extension is there, select it, and click Enable.
Installing Historical Mail/Email Archive
Before you can install the Historical Mail/Email Archive software you need to
prepare all the computers that will become VaultBox systems. To do this, you
need to know the following information about each VaultBox system:
• Its name
• The drive on which you will install the software
• The location of the cache directory where email messages arrive by SMTP
before transmission to the data center
CAUTION Required Drive Space
Be sure you identify a drive with enough space for seven times the expected
volume of daily mail. If you fail to install the Historical Mail software on a drive
with enough space, the feature will not work properly.
NOTE Enable SMTP Logging
Verify that the following logs have been enabled for Email Archive audit tracking:
• On the Exchange server, confirm that logging through the SMTP virtual
server is enabled and configure sufficient log file space to hold 7 days
of logging.
• On the VaultBox, enable SMTP logging of the Transfer service and
configure sufficient log file space to hold 7 days of logging.
To install the Historical Mail software on a VaultBox system:
1 Access your Historical Mail (ActiveMailbox) installation package provided
by Support. Locate and double-click setup.exe.
2 If you don’t already have SQL installed, the wizard installs Microsoft SQL
Server 2005 Express.