User guide

Licensed Customer Confidential Provisioning Wireless Continuity for BlackBerry
Email Continuity Administrator Guide version 6.5 (1st ed.) 69
8 Scroll to the bottom of the page and click the Save All link.
To update your IT policies:
Perform the following updates to all of your existing BES IT policies so that users
are not prompted to either configure or confirm their local device firewall settings.
If you do not set the following, users will be prompted to configure their own
devices.
Note: It is strongly recommended that you notify your users in advance that their
IT policies will be changing. When you make the changes below, the BES server
will send a one-time pop-up notice to all associated BlackBerry devices alerting
them that the IT policy has been updated and requiring them to reboot their
devices. Inform your users in advance to expect this policy notification and
reboot.
1 Within the BAS Admin console, click BlackBerry Solution
management > Policy > Manage IT policies > Manage IT policies.
2 One at a time, perform the following steps for each policy currently in use:
a. Click Edit policy.
b. Click the Security tab.
c. Set Disallow Third Party Application Downloads to No.
d. Set Allow Internal Connections to Yes.
e. Set Allow External Connections to Yes.
3 Repeat these steps for all policies in use.
To download the client agent:
1 Contact Support to obtain the URL from which you can download the ZIP
file containing the BES 5 client agent files.
2 Download and save the ZIP file to a location on your local machine or
network.
To add the client application to BAS:
1 Log into the BlackBerry Administration Service for BES 5.
2 From the BAS navigation menu, under the BlackBerry solution
management section, click Software > Applications > Add or update
applications. The Add or update applications page appears.
3 Browse to the location on your local machine or network drive where you
saved the ZIP file containing the client agent files. Click Next.
4 Choose Publish application.