User guide

Outlook® Extension Requirements Licensed Customer Confidential
34 Email Continuity Administrator Guide version 6.5 (1st ed.)
Outlook Extension Limitations
Table 2-14 describes known limitations with the Outlook Extension. To compare
Outlook Extension features with those of Email Continuity web-mail, see "About
the Outlook Extension" on page 7.
Table 2-14 Outlook Extension Limitations
Limitation Status
During an activation, read/delivery receipts do not function
typically.
During an activation, read receipts are
generated and sent when the user
clicks the Send/Receive button. If the
user does not click Send/Receive, the
receipts are delivered after recovery.
During an activation, the New Mail icon does not display in the
task bar.
Under investigation for future release
Because of the way Microsoft encodes new lines in the
Description field, meetings created using the Extension
sometimes display n characters in the text when they are
restored by the RecoveryManager. For example, instead of
“Meeting Request for Monday 4/23 - 11:00 -11:30”, the
invitation reads “\nMeeting Request for Monday 4/23 - 11:00 -
11:30\n”.
Under investigation for future release
When creating meeting invitations, you can choose conference
rooms as recipients (required or optional) but cannot assign
them as resources until Outlook is back online.
Outlook cannot process resource
requests while offline.
The data center validates email addresses when attempting to
send a message. If the address is invalid per RFC-822
specifications, the data center fails to send the message, and it
remains in the Outlook outbox during an activation. Exchange
would attempt to send the message even if the address did not
conform to RFC-822.
Expected difference in behavior
between the Extension and
Exchange, based on data center
processes.
If a client-side rule is based on an Exchange address (such as,
“move a message from a user on Exchange to a folder”) the
rule may not be processed consistently. Rules based on SMTP
addresses and other conditions behave as expected.
Under investigation for future release
To address performance issues in earlier versions, Outlook
Extension no longer supports context menu functionality in
Outlook 2003. Features previously accessible through the
context menu are available through the ESS drop-down menu
on the toolbar.
Use the ESS drop-down menu on the
toolbar for these features.