User guide

Licensed Customer Confidential Wireless Continuity for BlackBerry Requirements
Email Continuity Administrator Guide version 6.5 (1st ed.) 29
Wireless Continuity for BlackBerry Installation Prerequisites
These instructions are based on the following software versions:
• Email Continuity version 6.0.3 and higher
• BES version 4.1.3
• SQL version MSDE
There are several prerequisites you must have in place before accessing the BES
database. The list below gives you a quick overview, and the rest of this section
explains how to perform these tasks.
1 Add the Email Continuity service account to the Local Administrator Group
(see "
Adding the Email Continuity Service Root Account to the Local
Administrator Group" on page 30.
2 Enable TCP and Names Pipes Access to the BES database (see
"
Enabling TCP and Name Pipes to Access the BES Database" on
page 30).
• Run SVRNETCN.exe
• Stop and Restart SQL services
3 Verify that Mobile Data Services (MDS) is installed and configured for
Wireless Continuity for BlackBerry (see "
Verifying that Mobile Data
Services are Installed and Configured" on page 31).
• Configure MDS to act as a push server
• Configure MDS to a valid port
• Stop and Restart the MDS services
4 Verify IT Policy settings (see "
Verifying that Mobile Data Services are
Installed and Configured" on page 31).
• Allow third-party application downloads
• Allow internal connections
• Allow external connections
5 Grant db_datareader and public access to the BES SQL database.