User guide

Licensed Customer Confidential Modifying System Settings
Email Continuity Administrator Guide version 6.5 (1st ed.) 149
conflicts manually, or you can configure the system to handle them automatically
using various criteria. There are four separate options for resolving user ID
conflicts:
• Manual resolution. This is the default setting, and requires that all user ID
conflicts must be resolved manually by an Administrator. See "
Resolving
User ID Conflicts Manually" on page 125 for more information.
• Primary email address. If the primary email address is the same, the
users are determined to be the same person, and the conflict is resolved.
• All Emails. All aliases in the mailbox of first instance of the user ID are
also present in the second instance of the user ID. The second instance
can have additional aliases associated with it, but all of the first instance
ones must be there. If only some or most are present, the action fails and
an administrator must resolve the conflict manually.
• Active Directory Attribute. Choose a custom or default attribute from
Active Directory to confirm that the users identified as having IDs in conflict
are the same person. Examples are User ID, phone number, or cell phone
number.
To configure the method by which user ID conflicts are resolved:
1 From the Administration Console, click System Settings.
2 Click User ID Resolution.
3 In the User Resolution Type field, select the resolution method from the
drop-down list.
4 If you selected the Active Directory Attribute method, select the
attribute from the Active Directory Attribute drop-down list.
5 Click Submit.
Sync Notify Settings
During a Directory Sync, user and mailing list information is transferred to the data
center. Users and mailing lists are deleted from the system if their information is
not provided during the sync. This feature sends an email warning to Fault Alert
list members if the percentage of users or lists deleted during a sync exceeds the
threshold amount. See also "
Managing Fault Alerts" on page 140.
To configure the user/mailing list deletion percentage at which a warning
message is sent:
1 From the Administration Console, click System Settings.
2 Click Sync Notify Settings.
3 In the Sync Notification Settings section, Deletion Threshold field,
enter the percentage of deleted users or distribution lists above which you
the system should send a warning email.
4 Click Submit.