User guide

Licensed Customer Confidential Modifying System Settings
Email Continuity Administrator Guide version 6.5 (1st ed.) 145
change the attributes that are displayed. There is a limited set of attributes
available. You can only remove attributes from this list; you cannot add new
attributes (such as custom attributes) to it.
To change the attributes displayed in Global Address List:
1 From the Administration Console, click System Settings.
2 Click Address List Display. The Global Address List Display screen
appears.
3 To remove an attribute, so that it is not displayed in the Global Address
List, select the attribute’s check box and click Remove.
To restore an attribute that has been removed:
1 In the Additional Properties section, click the check box next to the
attribute.
2 Click Add.
Configuring Email Routing
The system allows you to designate a series of next hops for inbound (forwarded)
mail destined for your organization’s mail system, and outbound email during an
activation of Email Continuity. Before changing these settings, see the sections
"
Mail Routing Inbound—Store and Forward" on page 15, and "Mail Routing—
Outbound During Activation" on page 16. Note that an audit trail is provided for all
changes made to email routing, including event, actor and day/time information.
The default behavior is to use MX records for these functions. If you decide to
provide a list of alternate hosts, the system uses them in the order you provide
them. If your organization uses a third-party vendor to handle incoming mail, you
must identify a list of hosts using the Administration Console. In order to prevent
mail looping, mail for the organization will be queued by Email Continuity until the
hosts are specified.
NOTE Allow Time for Changes to Take Effect
When you configure the system to use hostnames instead of MX records, it can
take up to 10 minutes for the changes to take effect.
TIP Use Hostnames instead of IP Addresses for Alternative Routing
Though the routing features accept both IP addresses and hostnames,
hostnames provide greater flexibility and are preferred.
CAUTION Testing Recommended
After making changes to routing for inbound or outbound mail routing or delivery,
verify the changes by performing a test activation. Incorrect or invalid settings
can result in delayed, bounced or lost messages.