User guide

Licensed Customer Confidential Notification
Email Continuity Administrator Guide version 6.5 (1st ed.) 139
By default, reminders contain a link to the service website, the recipient’s
username, and a link to the forgot password feature. (The Reminders message
does not contain the temporary password or login URLs. If you need to assign a
temporary password, or provide the login URL, send a Welcome Message
instead.) You can customize any portion of the reminder message.
To send a reminder:
1 In the Administration Console, click Notification.
2 Click Reminders. The Reminders screen appears.
3 Select the reminder to send by clicking one of the following:
• Send a reminder to welcomed users who have not responded,
• Send a reminder to users who chose not to provide notification
options, or
• Send a reminder to users to keep notification information current.
The Edit Message screen appears.
4 In the From box, type an email address, being sure you enter an alias
within your organization so that any users who reply with questions are
directed to an administrator or Help Desk user.
5 In the Subject box, make any necessary changes to the default text.
6 In the Text box, make any necessary changes to the default text.
7 Click Next. The Select Recipient screen appears. Note that for each type
of reminder, an appropriate user set appears in the User Sets tab.
8 Either:
• Click the radio button for the particular user set, or
• Click the appropriate tab to identify recipients by Server, Mailing List, or
individually by User.
• If you select the Mailing List or User tab, in the Search box type
an email address or name and search for the results. Then click
the listed mailing list or user to select.
• If you select the Server tab, click a server to select it.